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Summary As a Director of Operations (Service Center Program Manager), you will manage and direct a Service Center organization and promote the effective operation and management of all Federally-controlled space and leased facilities within the Service Center. Location of position: GSA-PBS-Office of Facilities Management (PM) We are currently filling four vacancies, but additional vacancies may be filled as needed. Responsibilities Directs all activities of a Facilities Management Service Center providing a high level of technical expertise and administrative skill. Delivers a full range of building management services and programs, Leading a team of Supervisory Building Managers who lead Building Managers, Lease Administration Managers and Project Managers in the execution of operational activities to include Building operations, Building Maintenance, space management, lease enforcement etc.) Collaborates and strategizes with other senior managers to continually explore and implement a full range of facilities management processes, for example, building operations, construction management, contract administration, and lease administration business and operating practices that create a streamlined, efficient organization that delivers safe, high-quality space and services to agency customers. Provides strategic leadership and oversight of all facilities operations by supporting: Long-term master plans, Operating and capital budgets, Alignment of facilities initiatives with organizational goals, Oversight of compliance with safety, environmental, and regulatory requirements. Leads multi-disciplinary teams who provide direct maintenance, utilities, custodial, and grounds operations. Responsible for ensuring the reliability of critical building systems and delivering below below prospectus capital construction and renovation projects in federally controlled facilities Advises the Enterprise Commissioner and Assistant Commissioner on important matters relating to the management of large, complex Federally-controlled buildings within the Service Center area, including but not limited to facilities-related, customer-focused or community-related issues. Participates with higher-level management in formulating long range plans for PBS. Provides input and recommendations concerning capital investment projects, facilities operations, significant service trends, recurring problems and similar management concerns and opportunities. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with the Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Undergo and pass a background investigation (Tier 2 investigation level). Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position Serve a one year supervisory or managerial probationary period, if required Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area). Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-15 salary range starts at $147,945 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. Specialized Experience: is directing, managing, and coordinating: facilities management, project management, and contract administration services. business strategies, plans, objectives, programs, and policies. quality customer service and support to a diverse customer base by assessing customer's needs and satisfaction of customer's expectations. financial and budget planning for a complex program. Such experience must include: developing and implementing policy and procedures, including analyzing and monitoring programs or policies; presenting complex issues and providing recommendations to senior leaders; and developing and maintaining systems of records and internal controls. Four positions may be filled in any of the following locations: Chicago, IL; Springfield, IL; Detroit, MI; Grand Rapids, MI;Milwaukee, WI, Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Indianapolis, IN; Nashville, TN; Knoxville,TN; Louisville, KY; Denver, CO; Lakewood, CO; Oklahoma City, OK; Tulsa, OK;Minneapolis/St. Paul; MN; Salt Lake City, UT; Albuquerque, NM; Miami, FL; Fort Lauderdale, FL; Tampa,FL; Atlanta, GA;Birmingham, AL Education Additional Information Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.