Job Information
The Hershey Company Manager Quality Assurance - Supplier and Distribution in United States
- Position Title - Manager Quality Assurance - Supplier and Distriution* * Location - Mumbai , India (Head Office)* * Role Summary * •Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent supply of safe, compliant raw and packaging materials. •Drive Distribution Center Quality Governance for 23 DCs by ensuring adherence to QMS, GMP, storage/temperature standards, pest control, FEFO, and product integrity •Ensure Quality Compliance across 300+ Distributors through standardized quality audits, infrastructure and hygiene assessments, handling practices, and capability building of distributor and sales teams. •Own Market Quality & On‑Shelf Product Performance by executing national surveillance programs, monitoring sensory and packaging performance, analyzing defects, and driving corrective/preventive actions with cross‑functional teams. •Lead Quality Risk Mitigation & Incident Management across the extended supply chain by conducting RCA for supplier/DC/distributor issues, implementing strong CAPA, reducing market defects, •Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent * Other applicable scope defining dimensions:* •Ensure regulatory compliance in food safety, packaging, storage, and market handling across the extended supply chain. •Govern documentation, traceability, and change‑management to maintain material and product integrity. •Drive continuous improvement to reduce defects, waste, and supply‑chain risks. •Strengthen cross‑functional alignment with Procurement, CS&L, Sales, and Manufacturing for seamless quality governance. • Build capability across suppliers, DC teams, and distributor networks through targeted training and audits. * Qualifications:* * Knowledge,Skills and Abilities -* Strong HACCP, GMP, ISO/FSSC systems knowledge. Skilled in supplier audits, COA review, and traceability. Understanding of warehousing, DC operations & market handling. Sharp analytical skills for RCA, defects, and complaints. Strong communication and cross‑functional influence. * Experience and Education -* B. Tech/ M. Tech Food Technology With 10-12 year of experience preferably in supplier and Distribution quality domain The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.