OneMain Financial Jobs

Lead ServiceNow (Portal) Developer

Location: Remote

Job ID: ATR 17806

Job Description

Job Title: Lead ServiceNow (Portal) Developer

Location: Washington D.C. – Hybrid Remote

Eligibility: Candidate must possess an active Secret clearance

Job Description:

Job Description:

Lead ServiceNow Developer with Portal Experience

Education: Bachelors with 10+ Years of Professional Experience

Position Location: Remote

Clearance level: Secret

Qualifications

• 3 years or more of experience developing ServiceNow solutions in

  Portal

• 5 years or more of General ServiceNow Implementation experience

• Demonstratable experience building portal widgets and customizing

  ServiceNow components

• Design, develop, and maintain custom ServiceNow Service Portals,

  ensuring intuitive user interfaces and optimal user experience

• Create and enhance custom widgets using AngularJS, JavaScript, HTML,

  and CSS to extend portal functionality and meet specific business

  requirements

• Hands-on experience configuring or building ServiceNow applications

• Experience in supporting architecture and product owner team in

  establishing users, groups, and roles in ServiceNow

• Support program team as technical advisor, overseeing technical

  aspects of implementations, resolving technical issues, and defining

  best practices for configuration, scripting, and workflow automation

• 3 or more years of Integration experience (SOAP, REST, and JSON as

  well as JDBC and file imports)

• In-depth knowledge of ServiceNow platform capabilities and best

  practices

• Strong scripting skills in JavaScript

• Experience in customizing UI and creating complex workflows

• Understanding of integration techniques with external systems

• Experience working in IL5 and IL6 environments is preferred

• ServiceNow certifications preferred

• ServiceNow Certified System Administrator preferred

• ServiceNow Certified Application Developer preferred

  Responsibilities

• Collaborate closely with stakeholders to address specific business

  needs and enhance client satisfaction through effective ServiceNow

  solutions.

• Partner with Solutions Architects and Business Analysts to gather

  and document business objectives and functional requirements.

• Portal Design, Creation of Widgets, Workflow Integration and

  automation

• Work closely with government Product Owners to translate

  requirements to technical implementation and delivery

• Support architects in designing and integrating ServiceNow with

  other systems and applications.

• Facilitate data migration processes from legacy systems to

  ServiceNow, ensuring data accuracy and consistency.

• Conduct detailed testing of ServiceNow configurations to confirm

  functionality and safeguard data integrity.

• Monitor platform performance and apply strategies to optimize the

  efficiency of ServiceNow solutions.

• Support the program team on change management activities

• Provide training and resources to help end-users smoothly integrate

  and adopt the implemented solutions.

• Diagnose and resolve technical issues related to ServiceNow

  deployments.

• Stay informed about the latest ServiceNow features, updates, and

  best practices to drive continuous program improvements.

• Collaborate with scrum team members in an Agile / Scale Agile

  Framework environment

• Ensure technical documentation for configurations and customizations

  is thorough and complete.

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