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ICONMA, LLC Junior Business Analyst in United States

Our Client, a Public Utilities company, is looking for a Junior Business Analyst for their Philadelphia, PA/ Hybrid location. Responsibilities:

  • A Junior Business Analyst typically assists in analyzing and documenting business processes and requirements for projects within an organization.

  • Assisting in gathering and documenting business requirements from stakeholders.

  • Analyzing and documenting current business processes and workflows.

  • Assisting in the development of functional and technical specifications.

  • Participating in meetings and workshops to gather requirements and provide updates on project progress.

  • Assisting in the identification and documentation of project risks and issues.

  • Supporting the development and testing of new systems or enhancements.

  • Assisting in the preparation of training materials and user documentation.

  • Providing support to users during system implementation and post-implementation.

  • A Junior Business Analyst should have strong analytical, problem-solving, and communication skills. They should be detail-oriented and able to work effectively in a team environment.

    Requirements:

  • Top 3 skills needed: Analytics, Customer Service

  • Analytics, Customer Service

  • Years of experience: 1-5 years

  • HS Diploma minimum

  • Specific experience: Analytics, Customer Service

  • Must have both analytics and customer service experience. Ability and confidence to speak to customers. Previous Client experience is a plus.

    Why Should You Apply?

  • Health Benefits

  • Referral Program

  • Excellent growth and advancement opportunities

    ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

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