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ICONMA, LLC Instructional Developer in United States

Our Client, a Health Insurance company, is looking for an Instructional Developer for their Grand Rapids, MI / Hybrid location. Responsibilities:

  • The Instructional Designer is responsible for designing learning experiences that solve business problems through the thoughtful combination of communications, eLearning, instructor-led training, performance support and other interventions.

  • They ensure that high-quality, innovative, and effective learning solutions are designed, developed, and delivered by different teams in a timely manner to

  • satisfy business needs.

  • Conduct data gathering and analysis to understand business strategy requirements.

  • Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction

  • Engage with stakeholders from different parts of the business to rapidly analyze their needs and design high-level learning solutions that may include a range of low, medium and high-fidelity learning interventions

    Requirements:

  • Three (3) years’ experience utilizing multimedia tools such as Captivate, Camtasia, Articulate Storyline, Illustrator preferred.

  • Ability to conduct a need analysis to design and develop materials to support training and end-users for projects, implementations & initiatives for internal, external and self-service customers

  • Experience in designing and developing computer-based training, storyboards, and lessons to be used in a variety of delivery media is required

  • Provide analytical support related to business applications, infrastructure and technology related activities

  • Design, code, test, debug, document, implement and maintain complex business applications. Provide ongoing maintenance of applications

  • May serve as subject matter expert related to interface problem identification, triage and resolution of complex productivity, efficiency and accuracy in our computer systems.

  • Develop performance-based training and development systems to meet operational needs and requirements

  • Bachelor’s degree in Instructional Technology, Training & Development, Technical Communications, or related field preferred

    Why Should You Apply?

  • Health Benefits

  • Referral Program

  • Excellent growth and advancement opportunities

    As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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