Job Information
Cogent Infotech DevOps Engineer, Jira in United States
DevOps Engineer - ONSITE - Washington, DC - 1 year contract - 75-85/hr
Our client, a federal government agency, requires a DevOps Engineer to deploy, configure, administer, and integrate Jira SaaS in Atlassian GovCloud with other enterprise applications in their ecosystem. This is a 1 year renewable contract requiring the resource to work onsite in Washington, DC.
The objectives of this role are to:
Administer, configure, and integrate Jira SaaS for GovCloud within the client’s ecosystem.
Consolidate enterprise collaborative planning tools—transitioning from On-prem Azure DevOps and GitLab to Jira SaaS for government.
Build robust, automated, and secure integrations between Jira SaaSand core enterprise systems (ServiceNow, GitLab), enabling end-to-end visibility across planning, development and operations
This candidate will be selected for their strategic and technical acumen.
Responsibilities:
Administration:
Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
Manage user permissions, group roles, and security schemes to ensure governance and compliance.
Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
Collaborate with procurement teams to support renewal, optimization, and budget decisions.
System Integration & Development:
Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta, REST APIs, webhooks, middleware, and scripting.
Automate data synchronization across platforms to support traceability from planning to release.
Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
Develop and maintain technical documentation, standards, and best practices.
Agile Enablement
Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
At least 3 years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow.
Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.
Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
Experience in enterprise migrations from Azure DevOps or similar tools to Jira.
Familiarity with Atlassian ecosystem (Confluence, Bitbucket) and marketplace apps.
Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc.
Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.
Experience in the federal government is preferred