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Deputy Director of Neighborhood Development (Planning, Policy, and Programs)

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Deputy Director of Neighborhood Development (Planning, Policy, and Programs)

Salary

$103,542.40 - $129,688.00 Annually

Location

Charlottesville (22902), VA

Job Type

Regular Full-Time

Job Number

260400006

Department

Neighborhood Development Services

Opening Date

04/16/2026

Closing Date

5/7/2026 5:00 PM Eastern

Bargaining Unit

N/A

• Description

• Benefits

• Questions

General Summary

The City of Charlottesville is seeking an experienced, collaborative, and forward-thinking Deputy Director for Planning, Policy, and Programs to support the leadership and operations of key functions within the Department of Neighborhood Development Services (NDS), including housing, transportation, historic preservation, and long-range comprehensive planning. This position performs complex professional, technical, and administrative work and provides strategic, operational, supervisory, and managerial leadership for assigned divisions.

As Deputy Director, this position oversees multidisciplinary teams responsible for housing policy and programs, multimodal transportation planning, design and preservation policy, and comprehensive planning efforts (Assigned divisions are subject to change at the discretion of the department director). The role supports the implementation of departmental priorities, contributes to strategic planning efforts, and ensures programs are aligned with City Council priorities and applicable regulations. Responsibilities also include strengthening performance management practices and supporting data-informed decision-making across program areas.

This position is highly visible and involves regular interaction with the public. The Deputy Director supports and leads public engagement efforts, represents the City at meetings and events, and works to ensure planning and policy initiatives are communicated clearly and implemented effectively. The role works closely with internal departments, regional partners, and elected and appointed officials to coordinate initiatives and support project implementation. The position plays a key role in shaping the department’s culture, systems, and service standards. Reports to the Director of Neighborhood Development Services.

The preferred hiring amount for this position is between $ 103,542.40 - $129,688.00 Annually. Starting offer is based on applicable education, experience, and internal equity. This full-time, exempt position offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. As a Deputy Director, this position is also eligible for the following benefits:

• Up to 40 hours of discretionary administrative leave per calendar year

• Choice of retirement plan:

• Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.

• Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.

• Voluntary 457 Deferred Compensation Plan

• Eligibility to purchase prior service credit under the Defined Benefit Plan

  The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the “Benefits” tab within this posting or visit the City’s Employee Benefits webpage (https://www.charlottesville.gov/1047/Employee-Benefits) .

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Provides direct management and oversight of assigned areas, leads multi-disciplinary teams, sets strategic direction, performance goals, work plans, regulatory requirements, and accountability structures to align with City priorities, internal procedures and goals.

• Oversees policy, design, implementation, projects, studies, partnerships, safety, and compliance of assigned divisions/areas.

• Manages team workloads, schedules, budgets, procurement needs, and professional development, ensuring timely and high-quality deliverables.

• Supports strategic planning, organizational development, and internal communications.

• Establishes, monitors, and continuously refines performance management systems across teams and programs within assigned portfolio.

• Works closely and collaborates with division managers to ensure consistent service delivery, regulatory compliance, organizational excellence, and consistent and timely review of processes and enforcement in assigned areas.

• Leads initiatives that improve public access to information. Develops and tracks performance metrics; uses data to guide process improvements, resource allocation, staffing needs, and program redesigns; prepares performance updates, dashboards, and reports.

• Fosters and promotes a positive workplace culture and ensures compliance with City policies.

• Supervises, coaches, trains, motivates, and evaluates the performance of assigned staff; interviews, selects, assigns work, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishing professional standards for work quality, quantity, performance, and accountability.

• Supports subordinate supervisors with performance evaluations, coaching, and corrective actions.

• Leads staff trainings, programs, and professional development initiatives.

• Establishes and maintains customer service standards across all public-facing functions. Resolves escalated customer concerns and promotes service-oriented problem solving.

• Collaborates with appropriate staff on system improvements, workflow design, and reporting tools.

• Supports coordination with legal, public safety, building code, planning/development, and housing partners.

• Depending on assignment:

• Provide strategic direction for permitting software, GIS services, and data analytics.

• Lead department recruitment, onboarding, and retention strategies.

• Lead department-wide administrative operations, including but not limited to development and implementation of internal procedures and performance tracking, and interdivision coordination for assigned areas of responsibility.

• Lead public engagement strategies, ensure accessibility for all community members, promote meaningful engagement, and documents outcomes and their integration into policy decisions.

• Ensures compliance with public hearings, notices, procedural requirements, public records and data governance standards.

• Researches information requested by the Director and/or City Manager’s Office; coordinates studies in a variety of areas and presents reports of recommendations for the Director and others, including Council.

• Prepares, supports, and/or oversees the completion of staff reports, position papers, presentations, grant applications, procurement documents/contracts, written correspondence, and others.

• Supports the development of the department’s operating and capital budgets. Monitors expenditures, revenues, fee schedules, and/or financial performance. Assists the Director in the preparation and/or presentation of department budget.

• Supports procurement, contracts, and vendor relationship development as well as grant administration and special funding initiatives.

• Serves as a key advisor to the Director, collaborates across city departments and regional partners, and attends/represents the city and department at various public meetings, boards, commissions, and community events.

• Responsible for appropriate use and maintenance of City equipment, tools, and other resources, including work time.

• Regular and reliable attendance.

  Other Duties

• May serve as the Director of Neighborhood Development Services in their absence.

• May make field or project site visits, as necessary.

• Completes special projects as assigned.

• Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• Bachelor’s Degree or higher in urban/regional planning, public policy/administration, architecture/urban design, transportation planning, or a related field.

  AND

• 8 or more years of experience in planning, housing policy, transportation planning, zoning policy, or a related area, including at least 3 years of supervisory/managerial experience.

  OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

  Certifications/Licenses/Other Requirements:

• Must obtain and maintain a valid Virginia driver’s license and acceptable driving record according to city criteria.

• Required to successfully pass a pre-employment background check and pre-employment drug screen.

  Preferred:

• Master’s Degree in a related field.

• AICP or other applicable professional certification.

• Local government experience.

  Knowledge, Skills, Abilities and Other Characteristics

Job Knowledge

• Complete comprehension of the subject matter and principles and practices of administration, supervision, and training.

• Comprehensive knowledge of applicable state and local government policies, procedures, laws, regulations, and ordinances.

• Comprehensive knowledge of the principles and practices in multiple community development disciplines (such as planning, code compliance/enforcement, housing, zoning, urban design, land use, multimodal transportation).

• Comprehensive knowledge of effective project management and the methods, processes, and materials used in development projects, zoning, housing, and planning.

• Advanced knowledge of public engagement, personnel management, budget, and strategic planning.

  Reading

• Advanced: ability to read and understand complex written materials such as federal, state, and local code, rules, regulations, policies and procedures, technical journals, financial reports, and/or legal documents. Reads, interprets, applies, and explains codes, rules, regulations, policies, and procedures.

  Writing

• Advanced: Ability to develop and recommend policies and procedures, complete complex research and ensure appropriate materials such as researched editorials, journals, speeches, manuals, or critiques. Ability to tailor writing to specific audiences and explain complex thoughts and ideas in writing. Prepares and presents technical written reports for city officials, boards, and the public.

  Math

• Intermediate: Ability to deal with number systems; simple formulas, practical development and application of fractions, percentages, ratios/proportions, and measurement. Analyzes budgets and other numeric documents.

  Communication Skills

• Advanced: Establishes and maintains effective working relationships with employees, officials, other agencies, and the public. Prepares and presents technical oral reports, with the ability to effectively convey complex planning concepts to diverse audiences. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Exercise tact, diplomacy, and resourcefulness in meeting problems and in difficult situations. Makes recommendations regarding policy development and implementation. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.

  Independence and Decision-Making

• Requires Administrative Direction: normally completes work with substantial discretion and within broad parameters defined by general organizational requirements and accepted practices. Overall results determine job performance.

  Technical Skills

• Advanced: high level skills and extensive knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively. Skill in the use of Microsoft Office applications, GIS mapping, AutoCAD and other technical applications. Ability to advise others on technical matters and serve as a resource on the subject for others.

  Fiscal Responsibilities

• Assists the Director in the overall oversight of budget preparation and management of a division or department. Reviews and approves expenditures of significant budgeted funds for the department or does research and prepares recommendations for organization-wide budget expenditures.

  Supervisory Responsibilities

• Manages, monitors, and directs work performance of subordinate employees. Trains, mentors, and coaches others. Supervisors and makes decisions on hiring, discipline, performance evaluation, setting program/work objectives and realigns work and staffing of assigned areas.

  Other Characteristics

• Effective time management and organizational skills; sometimes under strict time constraints.

• Sound independent judgment in fast-paced and potentially stressful situations.

• Tact, diplomacy, and resourcefulness in resolving problems and managing stressful situations.

• Strong teamwork, leadership, and coaching abilities.

• Works closely with others as part of a team.

• Performing multiple tasks simultaneously.

• Frequent change of tasks, interruptions, and requests for services.

• Tedious or exacting work.

• Effectively maintain accurate records and files.

• Work effectively with sensitive and confidential issues and information.

• May be required to work additional hours outside of normal schedule, which may include evenings, weekends, and/or holidays.

• May require dealing with angry, frustrated and/or upset individuals.

Physical Conditions & Additional Information

Physical Demands:

• Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

• Remains in a stationary position to a significant degree.

• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

• Ability to observe details at close range (within a few feet of the observer).

  Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

  Work Environment:

• Work is usually performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.

• Work may require visiting project sites and exposure to extreme temperatures, extreme brightness or darkness, chemicals/hazardous waste, gases, blood-borne pathogens, electrical hazards, fumes/airborne particles, and in or around roadways.

• The noise level is usually moderate.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City’s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City’s policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

   Vacation: Need some time off? Use it, you earned it:

   Years Worked

   0 - <3

   3 - <5

   5 - <10

   10 - <15

   15 - <20

   20 - <25

   25

• Hours Accrued Biweekly

  3.09

  3.85

  4.62

  5.4

  6.16

  6.93

  7.7

  Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

  Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents’ Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.

2. INSURANCE:

   Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.

• Choose from two options:

• Select HMO with City-funded HRA ($0 premium for employee-only coverage)

• Choice POS ($13.02 biweekly premium for employee-only coverage)

• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)

• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)

  Delta Dental Plan:

• Diagnostic and Preventative–100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%

• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50

• $1,500 Annual benefit maximum

• $1,000 Orthodontic benefit (children to age 19)

  MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.

• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay

• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

  Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

  Long-Term Disability: U pon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

  Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

  3. RETIREMENT:

  Pension:

• Choose from two (2) options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee’s earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.

• A Defined Contribution 401a plan in which fixed contributions are paid into an individual’s account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).

  Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

  4. VOLUNTARY:

  Wellness:

• Gym Membership Reimbursement Program (up to $34.00 per month)

• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses

• Online wellness resources and Lunch-and-Learn Sessions

  Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

  Tuition Reimbursement:

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.

  Flexible Spending Accounts:

• Expense accounts available for healthcare, dependent care and parking/mass transit.

  01

  Please indicate your highest level of education obtained: (Must be verifiable in reference to the Education History section of your online application.)

• Master's degree

• Bachelor's degree

• Associate's degree

• None of the above

  02

  If you indicated you have an Associate's degree or higher, please select the field that most closely matches your major:

• Urban / Regional Planning

• Public Policy / Administration

• Architecture / Urban Design

• Transportation Planning

• Zoning Policy

• Related field

• None of the above

  03

  Please indicate your level of professional work experience in planning, housing policy, transportation planning, zoning policy, or a related area: (Must be verifiable in reference to the Work History section of your online application.)

• No experience related to this position.

• Less than eight (8) years of relevant experience.

• Eight (8) to less than ten (10) years of relevant experience.

• Ten (10) years or greater.

  04

  Do you have at least three (3) years of supervisory/managerial experience? (Must be verifiable in reference to the Work History section of your online application.)

• Yes

• No

  05

  This position requires driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record.

• No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record.

• No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

  06

  To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes

• No

  07

  I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes

• No

  Required Question

Employer

City of Charlottesville

Address

P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902

Phone

(434) 970-3490

Website

http://www.charlottesville.gov/jobs