Job Information
Gwinnett County Deputy Director of IT Technology Operations in United States
Deputy Director of IT Technology Operations
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Deputy Director of IT Technology Operations
Salary
$121,088.00 - $163,468.00 Annually
Location
Gwinnett County, GA
Job Type
Full-Time Appointed
Job Number
26-03743
Department
Department of Information Technology Services
Opening Date
04/09/2026
Closing Date
6/9/2026 11:59 PM Eastern
FLSA
Exempt
Description
Benefits
Questions
Class Summary
Job Description
The Deputy Director of IT Technology Operations provides leadership and oversight for the division’s technical infrastructure, data services, and disaster recovery functions. This role works closely with the CIO and IT leadership team to support enterprise technology strategy while ensuring reliable, secure, and scalable technology services across the organization.
The Deputy Director oversees multiple technical teams responsible for enterprise platforms, network services, technical services, and disaster recovery planning and execution. This position plays a key role in advancing enterprise technology modernization, strengthening operational resilience, and supporting implementation of the county’s enterprise technology strategy and roadmap.
Essential Duties
Partner with the CIO and IT leadership team to support long-term planning for enterprise infrastructure and platform modernization
Lead the management and execution of technical operations across Infrastructure, Data Services, and Disaster Recovery
Oversee the daily operations of technical teams including Enterprise Platforms (Infrastructure), Network Services, Technical Services, and Disaster Recovery
Ensure the security, availability, and scalability of network, systems, and cloud infrastructure environments
Provide leadership and oversight for initiatives related to network security, system design, engineering, radio communications, telecom, and data center operations
Evaluate emerging technologies and recommend opportunities to enhance organizational capabilities
Provide technical leadership and advisory support to the CIO and executive leadership on infrastructure and technology services
Maintain compliance with relevant data security and privacy regulations
Coordinate disaster recovery planning and testing to safeguard organizational assets and ensure rapid recovery from disruptions
Collaborate with cross-functional teams to align infrastructure and platform solutions with business requirements
Manage resource allocation, budgeting, and performance metrics for technical operations
Develop and implement policies, standards, and best practices to optimize technical operations and service delivery
Promote a culture of continuous improvement, operational excellence, and responsible technology innovation
Maintain strategic vendor relationships and manage external partnerships related to technical infrastructure and services
Mentor and develop technical leaders and staff to strengthen team capabilities and succession planning
Oversee IT audits, regulatory compliance, and security incident response
Develop succession plans and leadership pipelines within the technology organization
Other Job Requirements/Information
This job is a civilian position in either a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, and fingerprinting.
This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
Grade
The grade for this position is 304. Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
Bachelor’s Degree in information technology, computer science, engineering, or related field AND
Nine years of progressively responsible experience related to the area of assignment, including two years at the Division Director level;
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
Proven leadership experience managing complex technical teams across multiple disciplines.
Strong knowledge of enterprise infrastructure, network security, systems design, cloud operations, telecommunications, and disaster recovery.
Experience with enterprise platforms, data center operations, and technical service delivery.
Excellent communication, problem-solving, and stakeholder management skills.
Ability to lead large-scale technical projects and operational initiatives.
Experience with budgeting, resource management, and performance monitoring.
Strong understanding of industry best practices, standards, and regulatory requirements.
Preferred Qualifications
Master’s degree in business administration, information technology, computer science, engineering, or related field AND
Ten years of experience in managing technical operations, infrastructure, or related IT functions
Familiarity with artificial intelligence / machine learning (AI/ML), automation, and other emerging technologies relevant to enterprise IT operations, infrastructure, and service delivery.
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://www.governmentjobs.com/careers/gwinnett/classspecs/newprint/38160) .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here (https://www.gwinnettcounty.com/government/departments/information-technology-services) .
Additional Information
About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Atlanta’s Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
Medical plans for active and retired employees
Dental and vision plans
Prescription drug plan
Wellness
Onsite Employee Wellness Center
24/7 Employee Assistance Program (EAP)
Immunizations
Wellness education and incentive programs
Annual wellness fair
Family and Career
Training and professional development opportunities
Family planning benefits
Four weeks of paid parental leave
Time
Annual/Sick Leave
12 paid holidays per calendar year
1 paid floating holiday per calendar year
Money
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Longevity pay
Tuition reimbursement
Financial education programs
Protection
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/benefitsinformation) .
01
Have you completed a degree in information technology, computer science, or a related field?
Have not completed a degree in the specified fields of study
Completed associate degree in the specified fields of study
Completed bachelor's degree in the specified fields of study
Completed master's degree or higher in the specified fields of study
02
How many years of division director level experience do you have?
none
less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
5 years to less than 6 years
6 years to less than 7 years
7 years to less than 8 years
8 years to less than 9 years
9 years to less than 10 years
10 years to less than 11 years
11 years to less than 12 years
12 years to less than 13 years
13 years or more
03
How many years of experience leading large-scale technology projects or strategic IT initiatives do you have?
none
less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
5 years to less than 6 years
6 years to less than 7 years
7 years to less than 8 years
8 years to less than 9 years
9 years to less than 10 years
10 years to less than 11 years
11 years to less than 12 years
12 years to less than 13 years
13 or more years
04
Describe your experience leading enterprise infrastructure modernization efforts. How have you aligned technical operations with an organization's long-term technology strategy?
05
Provide an example of how you developed or executed a disaster recovery plan. What steps did you take to ensure business continuity and minimize downtown during a disruption?
06
Explain your approach to maintaining compliance with data security and regulatory requirements. How do you balance security needs with operational efficiency?
Required Question
Employer
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com