Job Information
MKS Instruments Inc Customer Program Coordinator in United States
A Day in Your Life at MKS:As a Customer Program Coordinator at MKS, you will partner with Key Account, Customer Service and Planning teams to support our critical customers program needs. In this role, you will report to the Demand Manager.
Please submit resume in English.You Will Make an Impact By:
Organizes and handles a variety of logistics issues in a manufacturing environment
Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third-party warehousing
Evaluates customer support and field service commitments to ensure customer requirements are met
Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts
Communicate effectively and professionally with external and internal customers
Foster a respectful and positive environment for both colleagues and customers
Use Excel and other tools to develop customer deliveries based on their needs and MKS's abilities
Skills You Bring:
Bachelor's degree or equivalent experience
5+ years related experience
Experience working directly with customers
Experience with Excel, Outlook and Word
ERP Experience (Oracle/SAP)
This role requires excellent written and verbal English communication skills.
Preferred Skills:
- APICS CPIM Certification
Physical Demands and Working Conditions:
Perform activities such as sitting, standing, or typing for extended periods of time
Regularly requires good manual dexterity and coordination
Occasionally moves/positions objects up to 20 pounds
Ability to remain in a stationary position for 20% of the time
Frequently positions self to perform tasks and positions objects below, at, and above shoulder level
Regularly requires manual dexterity and coordination of objects below, at and above shoulder level
Must be able to communicate information and ideas so others will understand
Must be able to exchange accurate information
Operates in a [professional office and/or laboratory/manufacturing] environment
Constantly operates a computer and other office productivity machinery
Ability to observe documents and details at close range (within a few feet of the observer)
Noise level in the work environment is usually average
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
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