Job Information
Cogent Infotech Computer Support Specialist in United States
About US- At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Titles: Computer Support Specialist Duration: Contract Location: New York, NY (10004) Shift Timings: Mon-Fri 10am to 6pm Pay: USD 22/hr – USD 25/hr Position summary: The role is responsible for the installation, configuration, administration, testing, and maintenance of hardware and software systems. Collaborates with users, vendors, and IT staff to evaluate and implement effective IT solutions, while preparing technical documentation and delivering user and staff training on hardware and software technologies. Key Responsibilities:
Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.
Preparing and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
Providing and administering training in hardware and software technologies.
Education:
Associate degree, or higher
Certification: Certified Skills:
Microsoft Office Suite troubleshoot / desktop support Virtual meetings tools including MS Teams, Zoom and WebEx, Windows 10 desktop support, VPN and remote technical support, Adobe Pro troubleshoot / desktop support
Application Process Resume Review Initial discussion Video Screening Client Interview Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies. Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.