OneMain Financial Jobs

Our Client, a Banking company, is looking for an Administrative Assistant II for their Kelowna, BC location. Responsibilities:

• Provide and deliver a high level of administrative support to the branch while ensuring high quality service and professionalism at every client interaction; going above and beyond where required

• Support the Manager Client Service (MCS) in functions related to overall operations and day-to-day administration

• Implement effective communication of all operational, administrative and regulatory /compliance activities as required. Support the team by continuously developing increased knowledge in all branch processes

• Support coordination of equipment needs for system access, IT support, and able to provide training support where required for branch staff

• Coordination and handling of all premise issues including building issues, seasonal and promotional displays

• Maintain and provide ongoing support and improvements to the branch filing system

• Perform office duties as assigned; ensuring changes are implemented and communicated to staff when required to ensure a high level of compliance following audit procedures

• Support the team by actively promoting/supporting key firm/branch initiatives

• Actively suggest implementations that focus on Client vision of building a better bank and above average standards

• Identify areas to reduce expenditure and bringing ideas to MCS and/or BM for improvement

• Support an up-to-date Business Continuity Management (BCM) Plan and ensure details are communicated to and understood by all staff implementing changes where required.

• Support the branch professionals where required including client requests

• Be an advocate for the client's experience

• Other Sundry duties as assigned

• Greeting clients and/or guest to the branch and respond to their requests in an efficient manner

• Answer and support the branch phone lines as required and direct calls and/or completes the request for the client thus demonstrating strong customer service attributes

• Make changes to branch directories when required

• Control the distribution of outgoing and incoming mail, courier bag and reports, faxes and transit mail by following internal control measures

• Support business meetings including set up, catering requests, and managing branch Boardroom schedule

  Requirements:

• The ability to work both as part of a team and independently to complete tasks

• Possess excellent communication skills

• Proven ability to deliver a high level of service

• Detail oriented and highly organized

• Ability to work in a fast-paced, dynamic environment

• Proficient with MS Office Suite

• Tech savvy- ability to learn new program, general computer knowledge

• Undergraduate Degree or Community College Diploma in Business preferred

• Completed or pursuing industry-related courses would be considered an asset

• Prior administrative experience an asset

  Why Should You Apply?

• Health Benefits

• Referral Program

• Excellent growth and advancement opportunities

  ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.