Job Information
Oracle System Administrator 3-IT in Thailand
Job Description
Primary role is to ensure the smooth operation of computer hardware, software, and networks within an organization . This includes installing, configuring, maintaining, and troubleshooting hardware and software systems, as well as providing technical support to end-users.
Key Responsibilities:
Installation and Configuration: Setting up new hardware and software, including computers, printers, scanners, and other peripherals. Configuring operating systems, applications, and network settings.
Troubleshooting and Repair: Diagnosing and resolving hardware and software issues. Repairing or replacing faulty components. Ensuring optimal system performance.
Maintenance and Upgrades: Performing routine maintenance tasks, such as system updates and security patches. Upgrading hardware and software to meet evolving needs.
Technical Support: Providing timely and effective support to end-users, both in person and remotely. Addressing user requests and resolving technical problems efficiently.
Inventory Management: Maintaining an accurate inventory of IT hardware and software assets.
Security: Ensuring data security by implementing and maintaining security measures like firewalls, antivirus software, and access controls.
Documentation: Creating and maintaining documentation for IT procedures, configurations, and troubleshooting steps.
Collaboration: Working with other IT team members and departments to implement new technologies and resolve complex issues.
Training: Providing training and support to end-users on the use of hardware and software.
Skills and Qualifications:
Technical Proficiency: Strong knowledge of computer hardware, operating systems (Windows, macOS, etc.), and common software applications.
Troubleshooting Skills: Ability to diagnose and resolve hardware and software problems effectively.
Communication Skills: Excellent written and verbal communication skills to interact with users and document solutions.]
Problem-Solving Skills: Ability to analyze problems, identify root causes, and implement effective solutions.
Customer Service Skills: Ability to provide excellent customer service and support to end-users.
Time Management: Ability to manage multiple tasks and prioritize effectively.
Teamwork: Ability to work effectively as part of a team.
Knowledge of Networking: Understanding of basic networking concepts and troubleshooting (LAN, WAN, VPN).
Responsibilities
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Key Responsibilities:
Installation and Configuration: Setting up new hardware and software, including computers, printers, scanners, and other peripherals. Configuring operating systems, applications, and network settings.
Troubleshooting and Repair: Diagnosing and resolving hardware and software issues. Repairing or replacing faulty components. Ensuring optimal system performance.
Maintenance and Upgrades: Performing routine maintenance tasks, such as system updates and security patches. Upgrading hardware and software to meet evolving needs.
Technical Support: Providing timely and effective support to end-users, both in person and remotely. Addressing user requests and resolving technical problems efficiently.
Inventory Management: Maintaining an accurate inventory of IT hardware and software assets.
Security: Ensuring data security by implementing and maintaining security measures like firewalls, antivirus software, and access controls.
Documentation: Creating and maintaining documentation for IT procedures, configurations, and troubleshooting steps.
Collaboration: Working with other IT team members and departments to implement new technologies and resolve complex issues.
Training: Providing training and support to end-users on the use of hardware and software.
Career Level - IC3
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