Job Information
IHG Personal Assistant to General Manager at InterContinental Chiang Mai The Mae Ping in Thailand
Key Responsibilities
Executive & Personal Support
Manage the General Manager’s calendar, appointments, and daily schedule with accuracy and efficiency.
Coordinate meetings, prepare agendas, and record minutes with clear follow-up actions.
Handle confidential correspondence, emails, and documentation on behalf of the General Manager.
Arrange travel itineraries, accommodation, visas, and expense reports.
Provide personal assistance to the General Manager as required, ensuring discretion at all times.
Communication & Coordination
Act as the primary point of contact for internal and external communications directed to the General Manager.
Liaise with IHG Corporate, Regional Office, and Hotel Ownership on behalf of the General Manager.
Coordinate with Department Heads to ensure timely follow-up on key projects and initiatives.
Draft professional correspondence, reports, and presentations in English and Thai.
Meeting & Project Management
Organize Executive Committee meetings, leadership briefings, and special sessions.
Track action plans and ensure timely completion across departments.
Support preparation of business reports, presentations, and owner updates.
Assist in coordinating strategic projects and hotel initiatives.
Guest & Stakeholder Relations
Welcome and assist VVIP guests, owners, and corporate visitors .
Support coordination of official visits, inspections, and high-profile events.
Ensure all interactions reflect the InterContinental brand’s professionalism and luxury service standards.
Office Administration
Maintain organized filing systems and documentation for the Executive Office.
Ensure smooth day-to-day office operations and professional presentation.
Coordinate office supplies and administrative requirements.
Key Competencies
Discretion & Confidentiality: Handles sensitive information with professionalism and integrity
Organization & Time Management: Strong ability to prioritize and multitask
Communication Skills: Excellent written and verbal communication in Thai and English
Professionalism: Polished demeanor suitable for executive-level interaction
Attention to Detail: High level of accuracy in documentation and coordination
Adaptability: Able to work in a fast-paced and dynamic environment
Qualifications & Experience
Bachelor’s degree in Business Administration, Hospitality, or related field
Minimum 3–5 years of experience in executive or personal assistant role, preferably in hospitality or corporate environment
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Excellent command of English and Thai (written and spoken)
Strong interpersonal and coordination skills
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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.