Job Information
IHG Bar Manager / Restaurant Manager in Thailand
With panoramic views of the Gulf of Thailand, Holiday Inn Resort Vana Nava Hua Hin is the first Holiday Inn water park resort in Asia, located in the popular seaside getaway of Hua Hin, Thailand.
At Holiday Inn® our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
We love the individual talents, interests and dreams that make you who you are. And because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself.
What’s the job?
Manage the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Your Day to Day
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
Communicates to his/her superior any difficulties, guest comments and other relevant information
Delivers daily briefings and attends other Food and Beverage meetings as scheduled
Delivers prepared training sessions in line with a departmental monthly calender
Prepares for service by ensuring the department’s:
Grooming is impeccable and in accordance with ICHG personal presentation standards
Equipment is clean
Equipment is sorted and stored
Glassware is polished
Requirements for special occasions are ready
Music is on
Lighting is on
Outlet is ready for service and guest comfort
Carries out effective service by ensuring all staff are aware of their role in:
Greeting and seating guests
Explaining and up-selling daily beverage specials
Processing food orders accurately
Using trays and tray jacks effectively
Quickly taking food and beverage orders
Ensuring payment methods are handled accurately
Ensuring working areas are cleaned and re-set quickly
Ensuring the bar is clean
Regularly cleaning ashtrays
Conversing with Guests in relation to the food and beverage products
Carries out effective beverage service by ensuring:
Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
Promoting and selling cocktails to guests
Making and presenting cocktails
Coffee and tea is served hot and in accordance with standard
Patron care standards are adhered to by ensuring:
Guests are advised on alcoholic beverages
The strengths of alcohol is advised and guests are advised as to their effect
Compliance with legal provisions of local liquor codes
Level of intoxication of guests is assessed and appropriate action taken
Advise guest on the hotel’s policy of smoking
Monitor factors which interfere with the total experience of the guest
Cellar operations are carried out including:
Correct use of refrigeration system
Effective operation of the post-mix syrups bulk dispense system
Operating the beer reticulation system
Adhering to stock control procedures
Take appropriate action to resolve guest complaints
Requisition bar items according to bar stocks
Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service
Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift
Assist the Food and Beverage Manager to source and review outlet musicians
Assist to promote the musicians
Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
Works with Superior on manpower planning and management needs
Works with Superior in the preparation and management of the Department’s budget
What we need from you
Required Skills –
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Problem solving, reasoning, motivating, organizational and training abilities.
Good writing skills
Leadership Skills
Qualifications –
- Diploma in Hotel Management, Food & Beverage, or related field.
Experience –
- 4 years related experience, including supervisory experience, or an equivalent combination of education and experience
Benefit
In return, you can look forward to a competitive salary and benefits package including;
5-day workweek.
Duty Meals.
Laundered Uniforms.
Accommodation - fully furnished studio room.
Group life insurance and health insurance.
Provident Fund / Social Security contributions.
Annual leave.
Annual Physical Health Check.
Learning and Development Program.
Worldwide IHG® Employee Room Rate Program.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.