Job Information
Kuehne+Nagel ONE Customs Entry Support Specialist in Serbia
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The ONE Customs Entry Road Support Team ensures accurate and compliant customs declarations for import, export, and transit operations, while providing specialized support in areas such as origin documentation, invoicing, and key account assistance. Operating across Luxembourg, Cebu, and Serbia, the team collaborates closely to ensure service continuity, harmonized customs processes, and reliable support. The role includes work on Sundays during certain periods, as well as work on Luxembourg public holidays.
How you create impact
Prepare and submit compliant customs declarations for import, export, and transit
Handle daily customs operations via email and Jira Service Management
Issue and verify origin documents (EUR.1, A.TR, certificates of origin)
Prepare client invoices and manage cost invoicing
Provide dedicated customs support for Apple business, including coverage on Sundays and Luxembourg public holidays when required
Ensure service continuity by providing operational backup to teams in Luxembourg and GS Cebu
Contribute to standardized customs processes by sharing best practices and supporting colleagues
What we would like you to bring
English proficiency
High school diploma or higher
1–3 years of operational or logistics experience
Strong attention to detail
Strong knowledge of and compliance with customs legislation and regulatory requirements
Ownership, reliability, and accountability
Ability to manage multiple operational tasks and priorities while meeting deadlines and quality standards
Proactive and structured approach to problem solving
Clear and professional communication via email and Jira Service Management
Flexibility to adapt to changing priorities, workload peaks, and cross‑country backup needs
Continuous improvement mindset with a focus on best‑practice sharing and process alignment
What's in it for you
You will work in an international customs operations environment, supporting a key global client while collaborating with teams across Luxembourg, Cebu, and Serbia. The role offers structured processes, opportunities for continuous learning, and the chance to build strong expertise within a global logistics organization.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.