Job Information
Meta Network Engineer, Operations & Support in Singapore
Summary:
Meta is seeking a forward-thinking Network Engineer to join the Edge & Network Services (ENS) team. This role focuses on improving operational efficiency and reliability across one of the world’s most dynamic and hyperscaler networks. The successful candidate will possess advanced technical skills in networking, systems, automation/tooling, and will thrive in a rapidly evolving environment.This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
Required Skills:
Network Engineer, Operations & Support Responsibilities:
Be the key Subject Matter Expert on operating & managing Meta's production networks in a hyper-scale, heterogeneous and hybrid infrastructure
Formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
Develop the operational process improvement plans, and transform the improvements to scalable and automated workflows by writing and reviewing the code to improve the operational efficiency
Perform analysis on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues
Anticipate potential operational risks and develop strategies to mitigate/minimize
Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences
Build cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver exceptional operational results and manage the performance of external vendors
Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
Participate in an on-call rotation to support the network infrastructure 24x7
15% of travel required (domestic and international)
Minimum Qualifications:
Minimum Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
4+ years of experience with network operations while supporting large-scale network infrastructure
Proficient in at least one of the network domains: Backbone IP/Optical network or CDN/Edge network, including topology, protocol, hardware and architectures
Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision
Experience learning new languages, technologies, frameworks and APIs
Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment
Proficient in an operations framework and best practices, such as ITIL v.4, CMMi, Lean Six Sigma
Experience managing operations in public cloud environments (OCI, AWS, GCP, etc.), including (but not limited to) monitoring, incident response, and ensuring reliability and security across multiple platforms
Preferred Qualifications:
Preferred Qualifications:
Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
Experience troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
Demonstrated experience in conducting data-driven analysis
Experience in providing technical guidance to external vendors, through escalation (Tier IV)
Familiarity with the Linux based systems
Experience with scripting and automation (Bash, Python, Perl)
Experience with infrastructure automation tools (such as Terraform) is highly desirable
Industry: Internet