Job Information
IHG Technician in Malaysia
What Is The Job?
As Technician, you’ll ensure that routine maintenance is performed in order for the Hotels equipment to be operated with maximum efficiency to achieve customer and guest satisfaction
Your Day To Day
Perform all routine preventative maintenance and curative maintenance
Order and monitor fuels, lubricants and repair parts
Maintain clean and tidy plant rooms
Maintain a level of broader knowledge which enables you to handle problems in all fields of the department
Attend to all types of repair and maintenance work in the Hotel premises, including any new additions / extensions to the Hotel or any other properties maintained by the Hotel
Repair and maintain guest room facilities, light facilities, furniture and equipment
Assist with the implementation of the hotel’s preventative maintenance system and repair log system
Conduct and/or participate in staff meeting regarding proper operating and maintenance practices of equipment
Ensure that appropriate files are maintained and resources kept for future reference
Carry out duties assigned by supervisor/Assistant Chief Engineer/Chief Engineer/Director of Engineering
Prioritize work in line with guest requests and management Use a maintenance programme to ensure the hotel is maintained and in service for our guests
Inform superior of the status of repairs and pending costs and indicate when it would be reasonable to consider replacement
Record daily service work, including maintaining individual replacement costs along with time/task labour hours cost
Participate in instructing colleagues on the proper operation, safety procedures and cleaning of all equipment
Establish and maintain proper parts inventory levels
Implement and carry out maintenance program in accordance with established timeframes
Carry out and document regular inspections of plant and equipment in computerised system
Complete daily reports outlining work undertaken for the day
Efficient and effective use of recycling methods
Ad-hoc duties – unexpected moments when we have to pull together to get a task done
What We Need From You
Vocational Certificate or equivalent
1 year of relevant experience or an equivalent combination of education and experience..
Relevant trade skills
Able to read and write in English/Bahasa Malaysia
How Do I Deliver This?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG ® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What We Offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. Our career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com (http://www.http:/careers.ihg.com) to find out more about us
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.