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Carsome Live-streaming Operations Manager in Malaysia

Overview

We are looking for a proactive and detail-oriented Live Streaming Operations Manager to manage and enhance our TikTok live streaming initiatives within assigned regions.

Key Responsibilities

  • Oversee regional live stream operations, including scheduling, execution, and technical coordination.

  • Provide real-time support to hosts during broadcasts, resolving technical or operational issues.

  • Monitor, capture and analyze live stream performance metrics (views, engagement, conversion rates) to optimize effectiveness.

  • Collaborate with hosts on scriptwriting, product briefings, and content planning.

  • Work with the Lead to align regional execution with nationwide targets.

  • Ensure that regional content and operations meet quality and compliance standards.

Requirements

  • Minimum 2 years of experience in e-commerce, live streaming, or content operations.

  • Professional proficiency in Mandarin and Bahasa Malaysia.

  • Familiarity with TikTok, Douyin, Xiaohongshu, or other short-form content platforms.

  • Strong problem-solving, communication, and organizational skills.

  • Ability to work across multiple regions.

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