Job Information
IHG Human Resources Assistant in Malaysia
The HR Assistant provides administrative and operational support to the HR department, ensuring the smooth running of daily HR functions. This role is key in maintaining proper HR documentation, filing, and ensuring the HR office and back office are presentable, organized, and operating efficiently. The HR Assistant will work closely with the Assistant HR Manager (AHRM) and HR Manager (HRM) to assist in HR initiatives, employee engagement activities, and compliance with policies and procedures.
Key Responsibilities
- Administrative & Filing
Maintain accurate, organized, and up-to-date employee records (hardcopy and digital).
Manage filing systems for personnel files, contracts, leave forms, training records, and disciplinary records.
Ensure confidentiality and compliance with HR data protection policies.
- HR Office & Back Office Presentation
Ensure the HR office and back office areas are neat, presentable, and welcoming at all times.
Oversee office supplies, stationery, and HR notice boards.
Support in creating a positive first impression for employees visiting the HR office.
- HR Support & Coordination
Assist AHRM and HRM with daily HR operations.
Prepare HR letters, memos, and documentation (confirmation letters, warnings, etc.).
Support onboarding and offboarding processes (employee kits, clearance, exit interviews).
Assist in employee engagement activities and HR events.
- Payroll & Attendance Support
Verify and consolidate attendance data for payroll preparation.
Assist in tracking overtime, allowances, and staff benefits documentation.
- Learning & Development Support
Maintain training records and attendance sheets.
Assist in scheduling training sessions and ensuring training materials are prepared.
- Compliance & Policy
Support in ensuring adherence to company HR policies, employee handbook, and labor law requirements.
Maintain records for HR audit readiness.
Core Competencies
Strong attention to detail and organizational skills.
Good communication and interpersonal skills.
Confidentiality and integrity in handling sensitive information.
Ability to multitask and prioritize tasks efficiently.
Team player with a positive, proactive attitude.
Strong MS Office and HRIS system knowledge (advantage).
Qualifications
Diploma or Degree in Human Resources Management, Business Administration, or related field.
Minimum 1–2 years of HR administrative experience, preferably in hospitality.
Fresh graduates with strong internship experience in HR may also be considered.
Knowledge of Malaysian Employment Act and HR practices is an advantage.
Proficiency in both written and spoken English and Bahasa Malaysia.
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.