Job Information
iCIMS Associate Implementation Consultant in Mexico
Job Overview
As an Associate Implementation Consultant, you will play a key role in delivering innovative recruitment technology to international clients. You will be responsible for implementing iCIMS talent management and AI-driven hiring solutions in customer-facing engagements.
This is a hands-on opportunity to build expertise in AI-driven hiring automation, system configuration, and technical implementation consulting within a fast-growing global SaaS environment. You will support client conversations to define business processes, facilitate implementation meetings, and help translate requirements into scalable system solutions.
We hire at Entry or Junior level depending on your experience and client exposure — offering growth paths within implementation, consulting, and enterprise delivery.
About Us
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities
Configure AI chatbot flows and ATS modules using low-code platforms
Turn recruitment processes into structured, scalable system workflows
Execute setup tasks based on documented requirements
Test, validate, and optimize system configurations
Support and facilitate client conversations to define business processes
Contribute to implementation projects from initiation through go-live and stabilization
Support project planning, coordination, and status reporting (internally and externally)
Assist with integration deployment oversight as required
Manage multiple implementation workstreams of varying sizes and complexity
Collaborate with cross-functional teams to deliver high-quality solutions
Participate in internal and client meetings as required
Qualifications
? This opportunity is for you if you have:
3+ months of professional or internship experience (client service, operations, HR tech, consulting, SaaS, or similar)
English proficiency (B1–C1 depending on level and client exposure)
Experience working with low-code / no-code platforms (chatbots, ATS, CRM, automation tools, workflow builders)
Strong analytical thinking and attention to detail
Excellent communication and interpersonal skills, with the ability to articulate ideas clearly and concisely to different audiences
Effective written and verbal communication skills
Based in Mexico with valid labor permission (CURP required)
⛔ You will NOT be a good fit if you:
Expect close supervision of your activities
Get easily stressed
Need constant recognition to maintain motivation
Lose interest quickly if you don’t achieve your goal
Preferred
? You will be ideal for this role if you have:
1+ year of professional experience in SaaS, consulting, HR tech, BPO, or client-facing environments
Experience translating business processes into structured system configurations
Ability to prioritize competing deliverables, manage time effectively, and work in a fast-paced, evolving environment
Exposure to U.S.-based or international clients
Background in recruitment, talent acquisition, or HR technology
Experience managing multiple implementation projects of varying sizes and complexity
EEO Statement
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and Benefits
Direct employment with full legal benefits
Major medical insurance including dental, vision, and travel coverage
100% remote work
18 days of vacation
Support for furniture and equipment