Job Information
Oracle Support Renewal Sales Representative in South Korea
Job Description
Job Description:
Support Reneal Sales Rep is responsible for renewing and closing contracts in an assigned territory by working proactively with the customer. Develops an account plan to assist in managing accounts. Accurately forecasts support renewals.
Engages with the customer’s senior management on a regular basis, educates customers on business practices and associated contractual implications, ensures customer awareness and understanding of applicable elements of the Oracle portfolio.
Manages exceptions for customers with issues that may delay or inhibit renewals.
Identifies and transfers potential opportunities to sales representatives.
Maintain a close relationship with the customer executive community, CIO and his/her directs as a Trusted Advisor.
Lead customer satisfaction orchestrating the customer critical situations related to Oracle products as Support and Development proxy.
Be an evangelist of Oracle Support value proposition.
Qualifications
Bachelor degree in IT related major preferred or equivalent
Good command of English; must be able to communicate and write in English.
8-10 years of experience in the IT industry.
Excellent communication (written and oral) and presentation skills.
Demonstrated track record meeting sales objectives such as quota and productivity attainment.
Background in account management sales and growing revenues.
Strong communication and collaboration skills internally and externally
Attention to details.
Desired Technical Skills:
Good understanding of Oracle Database including RAC (11g and higher is preferred).
Application development experience with programming language is plus.
Excellent documentation and presentation skill for customer executive briefing.
Responsibilities
Responsible for timely renewals for medium-sized to large customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.
Career Level - IC4
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