Job Information
IHG Sales Manager - Holiday Inn Express Chennai OMR in India
Key Responsibilities:
1. Business Development
Identify and develop new business opportunities (Corporate, Travel Agents, OTA, Groups)
Conduct sales calls, site visits, and client meetings
Build and maintain a strong client database
2. Revenue Generation
Achieve monthly and annual sales targets
Maximize room revenue, occupancy, and average rate (ARR)
Promote hotel services, packages, and offers
3. Client Relationship Management
Maintain strong relationships with existing clients
Handle client queries, negotiations, and contracts
Ensure high levels of customer satisfaction and repeat business
4. Market Analysis
Monitor market trends, competitor activities, and pricing strategies
Provide inputs for sales strategy and business planning
Identify potential market segments and opportunities
5. Coordination
Coordinate with Front Office, Reservations, and F&B for bookings and events
Ensure smooth execution of group bookings and corporate stays
Work closely with revenue and operations teams
6. Reporting & Administration
Prepare sales reports, forecasts, and MIS
Maintain records of sales activities and client interactions
Update CRM systems and sales trackers
Key Skills & Competencies:
Strong sales and negotiation skills
Excellent communication and networking abilities
Result-oriented and target-driven mindset
Good knowledge of hotel sales and revenue concepts
Qualifications:
Graduate / MBA in Sales & Marketing preferred
3–6 years of experience in hotel sales
Knowledge of local market and corporate segment preferred
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.