Job Information
IHG Restaurant Manager-Holiday Inn Express Bengaluru Whitefield ITPL in India
Key Responsibilities
Operational Management
Supervise daily restaurant operations, including breakfast service, limited à la carte, and room service (if applicable).
Ensure adherence to brand service standards and operating procedures.
Monitor food quality, presentation, and portion control.
Maintain cleanliness, hygiene, and safety standards as per HACCP guidelines.
Guest Experience
Ensure a high level of guest satisfaction through prompt and courteous service.
Handle guest feedback and complaints professionally and resolve issues efficiently.
Maintain a welcoming and friendly dining environment aligned with brand expectations.
Team Leadership
Train, supervise, and motivate the F&B team.
Conduct regular briefings and performance evaluations.
Ensure proper staffing levels and duty rosters.
Financial & Cost Control
Monitor daily sales, expenses, and profitability.
Control food and beverage costs, wastage, and inventory.
Assist in budgeting and forecasting.
Compliance & Standards
Ensure compliance with company policies, health & safety regulations, and food safety standards.
Maintain documentation and records as required by management and audits.
Coordination
Work closely with the kitchen, front office, and housekeeping teams to ensure seamless guest service.
Support hotel operations during peak periods and events.
Qualifications & Requirements
Bachelor’s degree or diploma in Hospitality Management or related field.
3–5 years of experience in F&B operations
Strong leadership, communication, and organizational skills.
Good understanding of cost control and inventory management.
Ability to work in a fast-paced environment with flexible hours.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.