Job Information
IHG Housekeeping Guest Service Associate Holiday Inn Express Pune Pimpri in India
Your day-to-day
You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
Be organised - keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners – and log any lost and found property
Look smart – wear your uniform with pride
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
May regularly assist with deep cleaning projects
May have turndown duties
May assist with other duties as assigned
What we need from you
It’s a physical role and you’ll be on your feet most of the day, so fitness is important
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You’ll might need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.