Job Information
IHG Food & Beverage Guest Service Associate - Holiday Inn Express Bengaluru Whitefield in India
Key Responsibilities
Guest Service
Greet guests warmly and assist them in a courteous and professional manner
Ensure prompt and efficient service at all times
Handle guest queries, requests, and complaints effectively
Maintain a friendly and welcoming atmosphere
Operations
Set up and maintain buffet/restaurant area as per brand standards
Ensure proper table setting, clearing, and resetting
Assist in food and beverage service (breakfast, lunch, dinner as applicable)
Ensure all service areas are clean, organized, and well-stocked
Hygiene & Safety
Follow food safety and hygiene standards (HACCP guidelines)
Maintain cleanliness of workstations and dining areas
Ensure proper handling and storage of food items
Comply with health and safety regulations
Teamwork
Coordinate with kitchen and other departments for smooth service
Support team members during peak hours
Participate in daily briefings and training sessions
Brand Standards
Adhere to Holiday Inn Express service culture and grooming standards
Maintain professional appearance and behavior at all times
Ensure consistency in service delivery as per SOPs
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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.