Job Information
Howmet Aerospace Inside Sales Officer in Hong Kong
Accurately processcustomer transactions such as quotes,customer purchase orders,delivery, returns, etc.
Perform Contract Review on all customer purchaseorders, in accordance with HFS procedures.
Develop & maintain strongrelationship with customers.
Handle daily customer communications, ensuring customer satisfaction.
Work with CSSR & Logistical team to acquirea better OTD rate.
Interface daily with outside Sales team and various HFS Manufacturing locations and departments, i.e., Product Management, Shipping, Planning, Engineering, Quality, Credit, etc.
Maintain and organize customer files
Perform Contract Review on all orders n accordance with HFS procedures.
Handle daily customer communications, ensuring customer satisfaction.
Check with the forwarders and arrange the shipment from vendors periodically and prepare the customs declaration documents.
Heavy data entry, emails& phones
Team player– Work effectively in a team environment
Follow company policiesand procedures
Sales/Customer Service experience required, preferably in Import & Export environment or fasteners background
Computer proficient, Excel, Outlook, Microsoft Word, PowerPoint
Strong interpersonal & communication skills, both written & verbal.
Handle heavy workload efficiently and set priorities as needed to get the job done