Job Information
IHG Assistant Housekeeper in Hong Kong
As the Assistant Housekeeper at Kimpton Tsim Sha Tsui Hong Kong , you will be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guestrooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
Ensuring our guest accommodation and all areas front and back of house are maintained in spotless condition at all times.
Supervising housekeeping staff and ensuring adherence to established standards
Responsible for training of new staff and ensuring that new employees are familiar with house rules and regulations including safety and hygiene
Organising work with proper personnel, making necessary revision in staffing and work schedule
Handling guest complaints professionally and efficiently
Monitoring the activities of the Rooms Control person to ensure the efficient allocation of rooms for cleaning and prompt change of status to the front office
What we need from you
A minimum of 5 years’ experience in hotel housekeeping team, with at least 2 years at supervisory role
A diploma in hospitality management, or related field
Strong service mindset, good planning and orgaising skills
Solid training and coaching skills
Good command of both English and Chinese (Cantonese and Mandarin) is a must, speaking and writing
Proficiency in Microsoft Office and Word
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.