Job Information
Tiffany & Co. Client Relation Coordinator Intern in France
Client Relations Coordinator - Intern
Reporting to the Client Relations Manager, The Client Coordinator will play a vital role in supporting the Client Relations team in Europe. This position focuses on enhancing data capture for top clients, assisting in the creation of client portfolios, and supporting various client-focused initiatives.
Key Accountabilities:
Client Data Management of our top clients Profiles:
Follow up on Clients Mapping for the region
Create automatic follow up of our top clients and high potentials (sales, turnover…)
Provide regular and consistent analysis & feedback to European teams for continuous improvement of top client knowledge
Client strategy:
Work with CR teams to identify and send top clients to relevant events or experiences
Make sure we have consistency within the region on the client strategy
Work on improving client segmentation, profiling and targeting for any action to recruit new high potential clients
Hospitality programs & virtual bridges
Work on regional and Global report as needed
Gifting and client treatment:
Assist the region in their gifting strategy, consolidate the annual orders and order for events as needed.
Follow up on gift shipping, tracking, cancellation and budget per clusters
Analyze the use of gifting per cluster
Assist with bridges clients as needed for local client treatments.
Event Support:
Assist in the RSVPs follow up
Organize the order and distribution of event collaterals
Check the invoicing from client treatment agencies and assist with the charge backs by clusters and country.
Manage the appointment schedule
Track Hotel room reservations for Europe
Help on hospitality packages and itineraries as needed
Other support as needed
Qualifications:
Required:
Microsoft Office Suite (Excel, PowerPoint, and Word)
Sales Force, CRM and clienteling profile
Detail-oriented, organized, excellent interpersonal skills
Outstanding written and verbal communications skills
Passion and creativity for client relationship building
Job Identification : 62799
Job Category: : Communication & Events
Assignment Category : Temporary Full-time
Professional Experience : Beginner
Equal Opportunity Employer