Job Information
World Wide Technology Sr. Product Owner - Costa Rica in Costa Rica
This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
A Brief Overview
The Senior Product Owner, Power Platform Solutions, leads the strategy, delivery, and lifecycle of business applications and automations built on Microsoft Power Platform, SharePoint Online, and Copilot. This role partners with stakeholders to define requirements, manage the product backlog, and guide development through design, testing, deployment, and ongoing optimization. Serving as a subject‑matter expert, the Senior Product Owner ensures solutions align with business needs, governance standards, and best practices while driving innovation through emerging technologies and AI‑enabled capabilities.
Responsibilities
Partners with business stakeholders to define, refine, and prioritize product features, requirements, and backlog items.
Facilitates requirements gathering sessions and/or collaborate with Business Analysts to capture user needs and translate them into actionable deliverables for developers.
Communicates proposed functionality, design decisions, and scope with stakeholders—securing formal sign‑off before development.
Creates and manages test plans for deliverables with the business stakeholders, handing off to testers with appropriate context and knowledge transfer.
Ensures comprehensive testing is performed; review test results and track issue resolution.
Leads and actively participate in the full lifecycle of Power Platform, SharePoint Online, and Copilot solutions, including requirements gathering, design review, development oversight, testing coordination, deployment planning, and solution retirement.
Oversees the creation of business applications, workflows, and automations using Power Apps, Power Automate, Dataverse, and Copilot integrations—ensuring alignment with business needs and platform best practices.
Coordinates and manages Copilot extensions, prompt workflows, and AI‑assisted solutions to improve business productivity and user experience
Ensures complete solution documentation, including architecture overviews, dependencies, deployment procedures, support guides, and user documentation.
Participates in or facilitates code and solution design reviews to ensure quality, standards alignment, and maintainability.
Coordinates with IT stakeholders on architecture decisions, governance requirements, environment usage, and delivery timelines.
Leads and/or collaborates on sprint planning, backlog refinement, and work assignment with the development team.
Removes roadblocks by escalating issues, clarifying requirements, facilitating decisions, and negotiating priorities as needed.
Identifies, evaluates, and coordinates Proof‑of‑Concepts for emerging technologies or future-state solutions.
Clearly communicates risks, trade-offs, and technical implications to enable informed decision‑making across product and IT teams.
Partner with business stakeholders and subject‑matter experts to document current‑state workflows, capturing pain points, dependencies, and process variations.
Qualifications
Bachelor’s Degree in Arts/Sciences (BA/BS)
A minimum of 5 years' progressive experience in a related field
5+ years' experience developing solutions in Microsoft Power Platform (Canvas apps, Model-driven apps, Dataverse, Power BI dashboards & reports, Power Automate).
Experience developing with Microsoft Copilot (Copilot Studio, prompt engineering, Copilot integration with Power Platform and M365 apps).
Experience with solution-based Power Platform development, including ALM and promoting solutions across DEV-UAT-PROD
Experience extracting requirements from users to create complex Power Platform solutions.
Hands on experience with development in Microsoft 365: Power Platform Development (Power Apps and Power Automate)
Experience leading a global development team
Experience with architecture design for Power Platform and Fabric
Experience with COE principles for Power Platform environments, solutions and deployment
Experience with ServiceNow for tracking projects, tasks, etc.
Excellent experience with model-driven Power Apps customizations with advanced configurations.
Preferred
Microsoft certified Power Platform Functional Consultant (PL-200)
PL-900 (Microsoft Power Platform Fundamentals)
Skills
Strong documentation skills for both technical and non-technical audiences.
Ability to act as a Subject Matter Expert (SME) on Power Platform, SharePoint Online, and Copilot development, governance, and best practices.
Excellent oral and written communication skills.
Proven stakeholder management skills—known for reliability, proactive communication, and managing expectations effectively
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
Additional Perks: Employee Assistance Program, Employee Discount Program and more!
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.