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Bureau Vertias North America Sample Login Technician in Canada

Sample Login Technician

Summary:

To receive samples from clients in a professional manner and enter them into the MaxxLims within the same day of reception.

Key Accountability/Responsibilities:

  • Enter all samples into a MaxxLims system according to established Standard Operating Procedures in shortest time possible;

  • Inspect the document requirements and communicate any abnormalities or unacceptable conditions to the project manager teams or to client directly;

  • Sample received must be prioritised according to holding times and rush (24hrs, 48hrs, 72hrs) or regular turnaround;

  • Ensure all test codes are entered accurately and rapidly such that turnaround times can be respected and client satisfaction maintained;

  • Once samples have been entered into the MaxxLims, send a confirmation to the client;

  • Send out any tests that require subcontracting to an accredited laboratory that has been designated by supervisor;

  • Occasionally receive clients in a friendly and professional manner at the reception area;

  • Work in a team with the customer service group (project managers/assistants) to ensure that all samples received are entered into the MaxxLims within the same day of reception;

  • Assist with bottle order preparation and front office reception tasks (if required);

  • Follow and maintain the organisation's quality assurance policies and procedures;

  • Participate in the continual development for optimising sample entry tasks;

  • Other responsibilities as assigned by their supervisor.

Skills and Knowledge:

  • DES or its equivalent;

  • Laboratory experience is an asset;

  • Very good computer skills;

  • Excellent communication and organisational skills.

  • Applicant must be a reliable, responsible and a motivated individual capable of establishing priorities and working in a team;

  • Energetic personality that can manage and enjoys working with stress and tight guidelines in a professional manner.

Work conditions:

  • Full time position (37.5 hours);

  • Schedule: Monday to Friday 10AM to 6PM (available for overtime 1-2 hours/day and Saturdays on rotation)

  • Ability to work on your feet for long hours;

  • Ability to lift coolers going up to 50lbs.

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