Job Information
Marriott Host / Hostess - Breakfast (m/f/d) in Vienna, Austria
Additional Information
Job Number 26027308
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria, 1010 VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Vienna%2C%20Schubertring%205-7%2C%20Vienna%2C%20Austria%2C%20Austria%2C%201010)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.
The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.
"We are Ladies and Gentlemen serving Ladies and Gentlemen"
The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:
Host / Hostes – Breakfast (full-time or part-time)
At The Ritz-Carlton, we create unforgettable dining experiences through gracious service, refined surroundings, and attention to every detail. As the Host/Hostess of our breakfast restaurant, you will be the first and last point of contact for our guests, setting the tone for a warm, welcoming, and elegant dining experience each morning. You will ensure each guest is greeted promptly, seated comfortably, and attended to with genuine hospitality that reflects The Ritz-Carlton’s legendary service standards.
Key Responsibilities:
Warmly greet and welcome guests upon arrival, using guest names whenever possible
Manage and coordinate reservations and walk-in seating to optimize guest satisfaction and dining flow
Escort guests to their tables, presenting menus and introducing them to their server
Maintain an accurate waitlist and provide realistic wait time estimates with courtesy and professionalism
Handle guest concerns or complaints with poise and professionalism
Support restaurant operations during peak periods, including assisting with to-go orders or table resets when needed
Your Qualifications:
Proven experience in restaurant or food & beverage management within luxury hospitality, ideally with breakfast or fine dining service
Strong leadership, communication, and organizational skills
A genuine passion for guest satisfaction and service excellence
Ability to thrive in a fast-paced environment with early-morning operations
Deep understanding of luxury dining standards and attention to detail
Previous experience as a host/hostess or in a guest service role preferred; luxury hospitality experience a plus
Exceptional interpersonal and communication skills with a polished and professional demeanor
Strong organizational skills and the ability to multitask in a fast-paced environment.
Availability and flexibility to work early morning shifts, weekends, and holidays as required
A passion for hospitality, a genuine smile, and a dedication to exceeding guest expectations are essential
Our Benefits:
Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance
The statutory gross minimum remuneration for this position, based on full-time employment, is € 2.263,00 per month. A higher salary may be offered, depending on your qualifications and experience.
Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.
Have we sparked your interest?
Then apply today via email: bewerbung.vienna@ritzcarlton.com
Please be advised that a valid working permission for Austria is required for this position.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.