Job Information
Marriott General Manager - JW Marriott Venice Resort & Spa in Venice, Italy
Additional Information
Job Number 26039307
Job Category Property Leadership
Location JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy, 30133 VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Venice%20Resort%20%26%20Spa%2C%20Isola%20delle%20Rose%2C%20Venice%2C%20Italy%2C%20Italy%2C%2030133)
Schedule Full Time
Located Remotely? N
Position Type Management
The Opportunity
Marriott International is seeking a commercially astute and strategically minded General Manager to lead JW Marriott Venice Resort & Spa.
This is a high-impact leadership role requiring a General Manager who can balance luxury guest experience, operational excellence, and strong commercial performance, while working in close partnership with ownership to drive long-term asset value.
The successful candidate will bring a strong understanding of revenue strategy, market positioning, and owner alignment, alongside the ability to lead a complex resort operation in one of the world’s most competitive luxury destinations.
About the Property
JW Marriott Venice Resort & Spa is a flagship luxury resort located on a private island in the Venetian lagoon. The property offers a unique positioning within the Venice market, combining destination resort appeal with access to one of the world’s most iconic cities.
The hotel features:
Extensive accommodation offering including suites and private residences
Multiple food & beverage outlets with destination dining appeal
Full-service spa and wellness facilities
Significant outdoor space and seasonal demand dynamics
The property operates within a highly competitive luxury landscape, requiring clear commercial differentiation, strong revenue optimisation, and strategic stakeholder alignment.
The Role
As General Manager, you will hold full accountability for the performance and positioning of the property, acting as the primary business leader for the asset.
You will lead all aspects of operations, commercial strategy, and stakeholder management, with a particular focus on:
Driving top-line revenue and GOP performance
Enhancing the property’s market positioning within luxury Venice
Building a strong, engaged, and high-performing leadership team
Partnering closely with ownership to align on strategy and performance
Key Responsibilities Business & Commercial Leadership
Drive overall revenue performance through strategic oversight of pricing, segmentation, and distribution
Partner closely with Revenue Management and Sales to optimise demand across transient, group, and leisure segments
Identify and unlock new revenue opportunities across rooms, F&B, spa, and experiences
Maintain strong market intelligence, ensuring the property is competitively positioned within Venice and the broader luxury landscape
Operational Excellence
Ensure consistent delivery of JW Marriott brand standards and luxury guest experience
Lead a complex resort operation with a focus on quality, detail, and service excellence
Drive guest satisfaction, reputation, and brand differentiation
People Leadership & Culture
Build and develop a high-performing Executive Committee and leadership team
Foster a culture of accountability, ownership, and continuous improvement
Champion Marriott’s leadership values and talent development approach
Owner & Stakeholder Management
Act as a trusted partner to ownership (KSL), providing clear, data-driven insights and recommendations
Lead regular performance reviews, aligning on strategy, investment, and priorities
Navigate owner expectations with confidence, balancing brand standards and commercial outcomes
Financial Performance
Deliver strong GOP performance through disciplined cost control and revenue optimisation
Lead budgeting, forecasting, and long-term financial planning
Identify opportunities to enhance profitability and asset value
Candidate Profile
We are seeking a General Manager with a strong combination of commercial acumen, operational credibility, and stakeholder management capability.
Experience
Proven experience as a General Manager within a luxury hotel or resort environment
Strong commercial background with a clear track record of driving revenue and profitability
Experience working closely with ownership groups or asset managers
Experience in Italy or comparable European luxury markets preferred
Leadership & Capability
Demonstrates strong leadership judgement and strategic thinking
Commercially driven, with the ability to translate strategy into measurable performance
Confident operating in complex, high-expectation environments
Strong communicator with the ability to influence senior stakeholders
Personal Attributes
Resilient, adaptable, and solutions-oriented
Highly collaborative, with the ability to build trust with both teams and ownership
Detail-oriented with a strong commitment to excellence
Passionate about luxury hospitality and guest experience
Additional Requirements
Fluency in Italian and English is essential
Eligibility to work in Italy
#LI-JM2
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.