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Description Program Coordinator - Remote This position is responsible for performance of technically detailed pharmacy and benefit work affecting pharmacy and health plan operations, programs and information systems in the Healthcare Experience & Operations Division Customer Services, Pharmacy. Position includes integration of technical pharmacy aspects with that of medical review, case management, mental health/chemical dependency, and quality management. The Customer Service Pharmacy Program Specialist responsibilities include communicating directly with Providence Health Plan (PHP) Members, PHP Network Pharmacies, and regulatory entities at the federal and state level. The position also communicates directly with pharmacists, nurses, physicians, and other health care providers and their staffs regarding claims, medication management programs, and initiatives. Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. This position works remotely and is open to candidates residing in: Portland, OR area Vancouver, WA area Required Qualifications: 3 years experience in a call center or a high-volume customer support setting Preferred Qualifications: Bachelor's Degree Upon hire: Pharmacy Technician License or Upon hire: Certified Oregon Pharmacy Technician 2 years experience as a pharmacy technician in a managed care environment, OR 2 years experience as a pharmacy technician in a retail pharmacy setting Salary Range by Location: Oregon: Portland Service Area: $26.79, Max: $40.99 Washington: Southwest - Olympia, Centralia & Below: $26.79, Max: $40.99 Why Join Providence Health Plan? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives,