Job Information
Insight Global Retail Content Lead in Vancouver, British Columbia
Job Description
Insight Global is seeking a Retail Content Lead to design content that enables teams within the Retail Optimization pillar to communicate key concepts, drive alignment, and improve business outcomes. This role partners closely with cross functional teams to bring programs to life through visuals, tools, and documentation. The successful candidate will collaborate on the daily, and will have strong communication skills, attention to detail, and the ability to manage multiple priorities in an ad-hoc, fast-paced environment.
Responsibilities:
Develop and produce practical content, presentations, tools, and visual materials that bring Retail Optimization initiatives to life
Build, refine, and format retail-facing documentation to ensure it is clear, consistent, and easy for store teams to apply
Translate complex retail concepts into engaging, visually driven content that supports learning and adoption
Assist with compiling data, conducting research, and turning insights into polished materials for senior leaders and cross-functional stakeholders
Own the upkeep and evolution of content repositories, ensuring resources remain accurate, relevant, and up to date
Partner closely with learning and development teams to align training content and support effective rollout and delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
2+ years of relevant experience in content creation, copywriting, communications, or a related field (not retail specific)
Exceptional written and verbal communication skills with strong attention to detail
Proven ability to organize work, set priorities, and manage multiple projects under tight deadlines
Strong proficiency in Microsoft Office Suite (PowerPoint, SharePoint, Excel, Outlook, Teams) Experience with Smartsheet
Graphic design experience