Job Information
Insight Global Change Lead (Supply Chain Transformation) in Vancouver, British Columbia
Job Description
We are seeking two Change Leads to support enterprise-level supply chain transformation initiatives within a retail company’s Supply Chain Programs organization. These are high-impact, execution-focused change leadership roles supporting complex, multi-year transformation programs across operations, technology, and business teams. One role is an immediate backfill for an ongoing supply chain initiative, requiring someone who can step into a complex, in-flight program with established change strategy, change-resistant partners, and minimal ramp-up time. The second role will support a new supply chain transformation program launching in 2026. Both roles will report to the hiring manager and embed closely with their assigned program teams, partnering daily with project managers, training, technology, and product teams to drive adoption, readiness, and sustainment. Key responsibilities include:
Execute change management activities end to end across enterprise supply chain transformation programs
Step into in-flight programs and run established change strategies with minimal oversight
Deliver core change work including change impact assessments, readiness assessments, stakeholder mapping, communications, training alignment, hypercare, and sustainment
Partner closely with program managers, training leads, technology and product teams to align change activities to delivery timelines
Navigate and actively manage change resistance and change fatigue across highly impacted operational teams
Identify adoption risks and readiness gaps, propose mitigation strategies, and escalate where appropriate
Operate as an embedded change lead, balancing empathy with accountability to drive real adoption
Work autonomously, figure things out quickly, and maintain momentum in ambiguous environments
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
3+ years of hands-on experience planning and delivering change management activities for transformation programs
Proven ability to scope, plan, design, and implement change and engagement activities end-to-end
Experience executing established change strategies with little hand-holding
Strong stakeholder engagement, communication, and influence skills
Ability to navigate ambiguity, resistance, and change fatigue
Business-focused, user-centric approach to change adoption
Experience supporting complex, multi-workstream programs Supply chain experience, especially procurement, purchasing, planning, manufacturing, or upper supply chain operations
Experience or familiarity with large, matrixed retail or apparel organizations
Change management certification such as Prosci or CCMP
Experience supporting sustainability, traceability, ESG, or responsible supply chain programs
Background working in agile or technology-enabled transformation environments
Comfortable jumping into large programs that are already in motion and scaling rapidly