Job Information
Robert Half Collections Specialist` in Valley Center, California
Description
Collections isn’t just about recovering payments—it’s about communication, strategy, and relationships. We’re looking for a Collections Specialist who knows how to balance persistence with professionalism. Someone who can navigate sensitive financial conversations while maintaining strong client relationships. This role is ideal for someone who is confident, solution-oriented, and comfortable working in a fast-paced environment where results matter.
You’ll be responsible for managing accounts, reducing outstanding balances, and helping maintain healthy cash flow—all while representing the company with professionalism and integrity.
What You'll Do
Manage a portfolio of accounts to ensure timely collection of outstanding balances
Contact clients via phone and email to follow up on overdue invoices
Negotiate payment plans and resolve billing disputes
Maintain accurate records of collection activities and account status
Collaborate with accounting and sales teams to resolve discrepancies
Monitor aging reports and prioritize high-risk accounts
Support reporting and cash flow tracking initiatives
Requirements
Two to four years of collections or accounts receivable experience
Strong communication and negotiation skills
Ability to handle difficult conversations professionally
Proficiency in Excel and accounting systems
Preferred Qualifications
Experience in B2B collections
Familiarity with ERP systems
Strong analytical and problem-solving skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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