Job Information
HealthAlliance Pharm Tech-Spec & Retail in Valhalla, New York
Pharm Tech-Spec & Retail
Company: WMC Advanced Physician Services PC
City/State: Valhalla, NY
Category: Allied Health Prof/Technical
Department: Pharm-PBM Prior Authorization
Union: No
Position: Full Time
Hours: M-F 830-5
Shift: Day
Req #: 47419
Posted Date: Apr 16, 2026
Hiring Range: $28.95 - $31.64
Apply Now
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/32666) Internal Applicant link
Job Details:
Job Summary:
The Specialty / Retail Pharmacy Technician works under the direct supervision of a licensed pharmacist. This role plays a critical part in ensuring timely and accurate delivery of specialty medications to patients. by assisting in the preparation of medications for dispensation by the pharmacist, managing inventory, coordinating prior authorizations, and providing exceptional service to patients and healthcare providers. The technician ensures that all activities are performed in compliance with regulatory guidelines, policies, and procedures.
Responsibilities:
Operational Support:
Accurately prepare new and refill prescriptions, ensuring compliance with Specialty Pharmacy policies and regulatory guidelines
Transcribe incoming prescription orders and manage documentation within designated pharmacy systems
Assist pharmacists with compounding and preparing pharmaceuticals according to established protocols
Maintain accurate inventory management, ensuring stock is rotated properly and stored under appropriate conditions
Monitor supply levels to minimize waste, prevent stock-outs, and manage purchasing to optimize inventory costs
Patient Care & Customer Service:
Provide exceptional customer service to patients, clinic staff, and other healthcare providers, addressing questions regarding insurance coverage, billing, and patient costs.
Coordinate with patients to schedule prescription refills, manage delivery logistics, and ensure updated billing information.
Support specialty medication adherence by monitoring refills and proactively managing gaps in therapy.
Serve as a primary contact for patients and clinic staff, managing urgent requests and ensuring smooth communication between the pharmacy and clinical teams
Exercise sound judgement in the escalation of clinical questions to the pharmacist on duty
Prior Authorization & Billing Management:
Initiate and manage prior authorization requests for specialty medications, tracking expiring authorizations and renewals
Review claims and rejections to determine required follow-up, ensuring timely resolution to maintain continuity of care
Manage daily billing operations, including submission of claims and coordination with prior authorization technicians as needed
Process patient payments at the designated Point of Sale (POS) system for specialty prescriptions
Compliance & Quality Assurance:
Ensure all activities are compliant with HIPAA, Medicare/Medicaid billing regulations, and the 340B Drug Pricing Program
Participate in quality improvement initiatives to enhance the efficiency and effectiveness of pharmacy services
Maintain cleanliness, organization, and compliance within all assigned work areas according to internal and external standards
Accurately document all activities and communications within the appropriate pharmacy systems
Qualifications/Requirements:
Education:
Required:
High school diploma or GED .
Preferred:
Completion of an ASHP- accredited Pharmacy Technician Training
Experience:
Required:
Strong proficiency in data entry and pharmacy software systems
Excellent verbal and written communication skills
Preferred:
Minimum of two years of experience in a pharmacy or healthcare setting
Understanding of outpatient, retail, or specialty pharmacy operations
Licensure & Certification:
Required:
Current licensure as a New York State Registered Pharmacy Technician and active PTCB or NHA CPhT certification
Preferred:
340B University
Additional Information:
Reports to: Associate Director – Pharmacy Operations
Schedule: Full-time, with potential weekend and holiday shifts as needed.
Opportunities for Growth and Collaboration: Involvement in advanced clinical research, teaching, leadership roles, and expanded responsibilities in other departmental areas.
About Us:
WMC Advanced Physician Services PC
Benefits:
We offer a comprehensive compensation and benefits package that includes:
Health Insurance
Dental
Vision
Retirement Savings Plan
Flexible Savings Account
Paid Time Off
Holidays
Tuition Reimbursement
Apply Now
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/32666) Internal Applicant link
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