Job Information
Delta College Business Services Representative - Great Lakes Bay Michigan Works (On-Site) in University Center, Michigan
Position Title: Business Services Representative - Great Lakes Bay Michigan Works! (On-Site)
Division/Department: Michigan Works Employment Services
Employee Group: Administrative/Professional
Status: Full Time Starting Salary: $47,600 -- $51,000 annually; commensurate with qualifications and experience
Position Summary Information Position Accountabilities and Essential Functions The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion.
Purpose:
Delta College serves as the region's leader in workforce training and has a team of Business Service Representatives placed at the Great Lakes Bay Michigan Works! offices. The Business Service Representative team works directly with employers to provide outstanding customer service while promoting the services of Great Lakes Bay Michigan Works!
The Business Services Representative's role is to form relationships with employers in the Great Lakes Bay region and assist them in ways that make them more profitable. Individuals in this role will be assigned to a Michigan Works! service center in Bay, Midland, Saginaw, Gratiot, or Isabella County. The majority of the workday is spent in the business community serving as a primary liaison between Great Lakes Bay Michigan Works! and employers. Travel is an essential function of this role.
The primary duty is to serve in a salesforce capacity by establishing employer relationships and taking orders for employment and business services. This is a grant funded position.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
Employer Outreach and Relationship Development
Provide consultation and information to employers regarding available services
Conduct presentations and public speaking engagements
Prospect businesses not currently utilizing GLBMW services
Communicate services of partner organizations
Take orders, sell services effectively, and manage objections
Develop and update Recruitment Resource Package
Maintain aw