Job Information
TE Connectivity CUSTOMER SERVICE SPECIALIST in UNIT A, China
CUSTOMER SERVICE SPECIALIST
Posting Start Date: 3/22/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements
Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
Handling escalated and unresolved calls from less experienced representatives.
Recognizing sales opportunities and preventing the loss of existing business.
What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Job Locations:
UNIT A,B,C,D,E,F,H, 13F, BLOCK A, WORLD FINANCE CE
SHENZHEN, Guangdong 518001
China
Posting City: SHENZHEN
Job Country: China
Travel Required: Less than 10%
Requisition ID: 149886
Workplace Type: Onsite
External Careers Page: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.