Job Information
All Ways Caring Homecare Client Care Manager in Tumwater, Washington
Client Care Manager Job Locations US-WA-SILVERDALE Requisition ID 2026-181879 Line of Business: All Ways Caring HomeCare Pay Min USD $25.00/Hr. Pay Max USD $27.00/Hr. Our Company All Ways Caring HomeCare Overview Who we are looking for: The Client Care Manager is responsible for overseeing quality care delivery, customer service, employee performance, and overall client satisfaction. We are seeking a self-motivated professional who thrives in a fast-paced environment and is passionate about delivering exceptional care and service. Experienced in scheduling, management, or supervisory roles Able to manage client and employee needs with urgency and professionalism Friendly, compassionate, and skilled at building positive relationships A strong communicator and problem solver who is highly organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $25.00 - $27.00 / Hour Res-Care, Inc., dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national o