Job Information
Unity House Database Administrator IT in Troy, New York
Salary Range: $31.34 To $32.71 Hourly
Unity House of Troy is seeking a skilled and detail-oriented Database Administrator (DBA) to support and manage access to the organization’s core technology systems.
Key Responsibilities
User Access & Identity Management
• Create, modify, and deactivate user accounts across organizational systems
• Maintain role-based access controls aligned with staff job functions
• Conduct routine user access audits and security reviews
• Ensure compliance with HIPAA and data protection standards
• Document and maintain access control procedures
• Implement strong authentication and security practices
Reporting & Data Oversight
• Generate system access and utilization reports
• Support internal and external compliance reporting
• Maintain documentation required for audits and regulatory reviews
• Track system licenses and software subscriptions
Vendor & Systems Coordination
• Serve as the primary technical contact for EHR systems, Blackbaud, website hosting providers, and other technology vendors
• Coordinate vendor support requests, upgrades, and system maintenance
• Participate in vendor meetings and solution evaluations
• Assist with contract renewals and service monitoring
• Document vendor support processes
Technical Support
• Provide Tier 2 technical support to staff across multiple locations
• Troubleshoot application errors, system access issues, and account permissions
• Support system access during employee onboarding and offboarding
Digital Platforms & Security
• Manage administrative access to Unity House social media accounts
• Maintain secure credential storage and documentation
• Coordinate website administrative access with Development and Marketing teams
• Ensure proper permissions management for website CMS and hosting platforms
• Support implementation of cybersecurity best practices
Qualifications:
Required
• Associate or Bachelor’s degree in Information Technology, Information Systems, or related field, or equivalent experience
• 3+ years of experience in systems administration, database administration, or application support
• Experience managing user access and identity management systems
• Experience working with software vendors and technical support teams
• Strong documentation, reporting, and analytical skills
Preferred
• Experience in nonprofit, healthcare, or human services environments
• Familiarity with Blackbaud products
• Experience supporting Electronic Health Record (EHR) systems
• Knowledge of HIPAA compliance standards
• Experience with Microsoft 365 and Google Workspace
• Relevant technical certifications
Benefits:
13 paid days off in your first year for full time employment (increases every year). 56 hours of NYS Sick Leave,12 paid holidays plus 2 floating holidays
Major medical leave, Medical/dental/vision/life insurance
403b company contributions after one year of employment
Tuition reimbursement
50% reduction in childcare tuition at A Child's Place.
Plus, gym, tuition and cell phone discounts
Come work for an agency that cares about their employees and community!
Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.
As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.