Job Information
ManpowerGroup Customer Training Agent in Troy, Alabama
Our client is seeking a Customer Training Agent to join their team. As a Customer Training Agent you will be part of the Operations Support department supporting the onboarding and training of new customers transitioning to Treasury Management products and services. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to facilitate engaging training sessions, which will align successfully in the organization.
Job Title: Customer Training Agent
Location: Troy, Alabama
Pay Range: $16.5
What's the Job?
Deliver structured training sessions to new customers on Treasury Management products and services
Guide customers through product setup, usage, and best practices to ensure a seamless transition
Complete train-the-trainer readiness programs prior to class delivery
Monitor participant progress, address questions, and escalate issues as needed
Collaborate with call center agents, supervisors, and quality assurance teams to maintain high training standards
What's Needed?
High School diploma or GED required
Experience in customer training, onboarding, or facilitation within financial services or similar environments
Strong communication and oral presentation skills
Familiarity with banking or related products
Ability to work across time zones and shifts as required
What's in it for me?
Opportunity to develop skills in a dynamic financial environment
Engage in meaningful work supporting customer success
Work with a collaborative and supportive team
Gain experience in Treasury Management products and services
Be part of a company committed to diversity and inclusion
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.