Job Information
Publicis Groupe Sr. Project Manager, IT Services in Toronto, Ontario
Company description
Saatchi & Saatchi is part of Publicis Groupe Canada, a creative agency built on the belief that creativity, data, media and technology are most powerful when they work together. We harness that power to influence human behaviour and drive meaningful results for our clients.
As one of the world's largest agency networks, with 114 offices and over 6,000 employees globally, we bring both scale and depth to everything we do. Here in our Toronto office, we partner with some of Canada's most valued and recognizable brands, including Toyota, Buckley's and Children's Advil, as well as several beloved brands under the Mondelez portfolio — Crispers, Oreo and Chips Ahoy, to name a few.
We are an award-winning agency recognized for both creativity and effectiveness. What sets us apart is our commitment to turning bold ideas and innovation into real, tangible business results for our clients and our organization.
Overview
We are looking for a Project Manager, IT Services to manage medium to large-size technology projects and support ongoing maintenance within our IT Services department. The successful candidate will have at least 6 years of experience in a project management role, with end-to-end experience in IT systems delivery, managing cross-functional teams (developers, analysts, QA, infrastructure, etc.)
This is a full-time permanent position.
Responsibilities
Work collaboratively within a project management team that is collectively responsible for a portfolio of work in a continuous delivery environment.
Prioritize communication with PM teammates as needed to share knowledge, experience, status and resources.
Work collaboratively with teams within the agency and the broader Publicis Groupe network to deliver integrated omnichannel programs.
Manage and motivate multidisciplinary teams in a fast-paced, multi-project environment.
Manage medium to large-sized projects for tier 1 clients, from initiation through planning, design, development and maintenance.
Proactively monitor work progress to ensure tasks are advancing in a timely manner and obstacles are removed.
Proactively anticipate client needs throughout the implementation and maintenance process.
Maintain positive relationships with clients and partners through day-to-day communication.
Create project documentation, including project briefs, timelines, status reports and estimates.
Work with the rest of the PM team to identify resource conflicts and gaps, and resolve them in the most efficient and cost-effective manner.
Monitor and reconcile actual vs. estimated time spent on projects for maximum accuracy and hour recovery.
Report weekly on budget status.
Manage project scope and enforce change control processes.
Proactively assess, manage and communicate risk.
Mentor junior members of the project management team.
Qualifications
Core Competencies
Excellent leadership, communication and negotiation skills with a strong sense of empathy.
Highly organized, detail-oriented and motivated.
Assertive and proactive self-starter who is also a collaborative team player.
Adaptable multi-tasker who welcomes new challenges.
Strong problem-solving and decision-making abilities.
Able to organize and prioritize, set and meet deadlines.
Role Specific Competencies
Proven experience delivering a wide range of IT initiatives, with a strong emphasis on infrastructure, applications, systems integration, and enterprise platforms. Exposure to innovation or pilot projects is also valued.
Demonstrated success delivering projects within a large, enterprise IT environment, including cross‑functional teams and multiple stakeholders.
Strong presentation, communication, and meeting facilitation skills, with the ability to translate technical details into clear, business‑friendly language.
Solid understanding of project management practices, including scope definition, change control, risk management, budget tracking, and timeline management.
Working knowledge of IT project, task, and knowledge management tools (such as MS Project, Azure DevOps, JIRA, ServiceNow, or Confluence).
Strong interest in digital transformation and continuous improvement, with the ability to identify opportunities to improve IT services, processes, and user experience.
Ability to work effectively with technical teams (infrastructure, security, applications, vendors) while keeping business outcomes and service reliability in focus.
Understanding of IT service delivery concepts, including incident, problem, and change management.
Nice to Have
Experience working in an agile environment (Scrum)
Familiarity with enterprise platforms or systems such identity management, cloud services (Azure/AWS), or service management tools.
Background in IT operations, infrastructure, application support, or systems administration.
Exposure to IT governance, security, compliance, or data privacy practices.
Knowledge of modern IT tools and technologies, including cloud platforms, automation tools, monitoring solutions, and testing or quality assurance tools.
Experience working closely with vendors or managed service providers.
Additional information
Location & Eligibility: Candidates must be based in the Greater Toronto Area with valid Canadian work authorization of at least 12 months.
Hybrid Work: This role is mostly remote and suitable for candidates within the GTA area, with a presence of once a month at our Toronto office (111 Queen St. E, Suite 200, Toronto, ON M5C 1S2).
Time Off:
2 weeks vacation, with additional paid closure between Christmas and New Year's
Extended long weekends for provincial holidays — we give you both the Monday and Friday so you get a full 4-day break
6 sick days and 2 personal days per year
Flexibility & Global Mobility: Work remotely for up to 6 weeks per year from any of our 50+ global offices through our Work Your World program.
Benefits: Comprehensive group coverage including:
Medical, dental, and vision care
Psychological and paramedical services
Disability insurance
Fertility support and gender-affirming care
Dedicated internal guidance programs for employees navigating cancer, fertility treatments, or gender transition
Compensation: The salary range for this position is $90,000–$120,000 per year, based on experience, skills, and relevant certifications. We believe in pay transparency and are committed to offering competitive, market-aligned compensation.
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.
Saatchi & Saatchi is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources at 416-925-7733 or by email at inquiries@publicisna.com .