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CIBC Sr. Product Owner - CRTeX in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

You’ll be joining CIBC’s CRTeX team as a Sr. Product Owner leading strategic initiatives that modernize our MarTech capabilities, enabling best-in-class client experiences across all channels. This role requires a seasoned delivery expert who can balance strategy with execution, influence senior stakeholders to deliver measurable business outcomes. You will deliver against the roadmap for our full MarTech suite of capabilities (Financial Services Cloud, Marketing Cloud, Data Cloud, Loyalty, Azure and Adobe products). You will be an playing an imperative role in scaling out CIBC’s capabilities and driving scaling journeys across key areas of PBB.

How you'll succeed

  • Product management - Create andmaintaina prioritized Product Backlog, working with stakeholders to develop a product vision that satisfies their requirements, curate user stories and feedback and prioritize work on those with maximum value. You will drive alignment with stakeholders, ensure that we are delivering the right initiatives at the righttimeand keeping our stakeholders engaged throughout the delivery life cycle.

  • Know your user - has or can gain comprehensive insight into the needs of our users but position this against detailed knowledge of existing system design, understand competing needs and prioritize the right work packages, decisively set expectations in this space during communications with all stakeholders (executive & peers).

  • Work with and drive alignment with stakeholders –drive theproduct team in ensuring that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life cycle. Understand and support the team in managing competing needsand priorities.

  • Analytical - You will use your analytical skills to understand and interpret complex information,identifypatterns and trends in new or strategic areas, develop recommendations, and lead implementations, often with minimal direction to respond to urgent business priorities.

  • *Drive user stories & product requirement creation * – support product team in the development of product feature and user stories in a collaborative fashion with business system analysts, UX design, technology teams, lines of business and various members of the product team.

  • Identify & document key processes and procedures – working closely with the product team and key stakeholders,serveas process subject matter expert for the assigned product,projects,and/or initiatives.

  • Influence & align stakeholders - Build strong relationships across business lines, technology, and operations. Act as a trusted advisor to senior executives, providing insights and recommendations.

Who you are

  • You put our clients first. You engage withthe purposeof findingthe right solutions. You go the extramile becauseit isthe right thing to do.

  • You're digitally savvy. Youseek outinnovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.It’san asset if you have experience with Agilemethodologies, andApplication and/or Architecture Development.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

  • You act like an owner. You thrive whenyou'reempowered to take the lead, go above and beyond, and deliver results.

  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seeknew solutionsto overcome all obstacles.

  • Values matter to you . You bring your real self toworkand you live our values - trust, teamwork, and accountability

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Objectives, Create User Stories, Creativity, Cross-Functional Collaboration, Customer Experience (CX), Design Processes, Digital Designs, Executive Presenting, Product Management, Salesforce Solutions, Stakeholder Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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