Job Information
Insight Global Senior Internal Controls & Process Documentation Specialist in Toronto, Ontario
Job Description
Insight Global is hiring an Internal Controls & Process Documentation Specialist for a 3‑month contract, with an opportunity to support a critical phase of a major systems implementation. This role will require four days per week onsite in Toronto, with flexibility as needed, and one day remote.
This individual will be responsible for hands‑on documentation and assessment of future‑state business processes and internal controls as the organization approaches go‑live. The work will begin with reviewing existing project and process documentation, followed by direct engagement with business stakeholders to understand how processes operate today and how they are intended to function post‑implementation. The specialist will then rewrite process narratives and control documentation, identify gaps, and help establish practical, audit‑ready controls where none exist or where processes are changing.
Success in this role requires strong judgment, clear communication, and the ability to work independently in an environment with evolving information and firm deadlines.
This is an individual contributor role focused on delivery rather than oversight, requiring someone who is comfortable asking questions, listening, synthesizing information, and producing clear, defensible documentation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
3+ years of experience in internal audit or external audit with direct involvement in internal controls or control certification work
Demonstrated hands‑on experience documenting business processes and internal controls, including current‑ and future‑state process narratives
Experience identifying control gaps and establishing or rewriting controls in evolving or undefined process environments
Strong ability to work directly with cross‑functional stakeholders to understand real‑world processes and translate them into clear documentation
Excellent verbal and written communication skills, with the ability to synthesize information and apply sound judgment
Ability and willingness to work onsite four days per week
CPA/CA or equivalent designation - Big 4 or mid‑tier public accounting firm experience
Prior experience supporting system implementations or operating model changes
Experience working in fast‑paced, short‑term contract or project environments
Exposure to audit committee, senior finance, or risk leadership expectations