Job Information
CIBC Senior Director, Agile Capabilities in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What y ou’ll b e d oing
The Senior Director, Agile Capabilities is a key member of the Enterprise Agile Centre of Expertise (COE), responsible to drive the adoption of the end-to-end (E2E) operating model design and deployment across CIBC through driving the craft of the Product Owners. The Senior Director is accountable for defining and elevating the enterprise Product Owner craft.
This role sets the standards, capability strategy, progression framework, and development pathways for Product Owners, ensuring consistent excellence in product vision, value realization, backlog discipline, stakeholder alignment, and client-centricity. The role partners with Domain and Crew leadership to strengthen product maturity, align product decisions to enterprise strategy, and build a strong pipeline of future product leaders.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How y ou’ll s ucceed
Operational Effectiveness - Define and continuously evolve the enterprise standards for the Product Owner craft, aligned to the E2E operating model and business strategy.Ensure clarity and consistency in expectations across Product Ownersregardingvision androadmap ownership,backlog anddeliveryexcellence,risk anddependencymanagement, andvalue realization.Shape cross-team andcross-domain product practices to improve enterprise delivery flow, predictability, andbenefits.
Capability Building - Define and lead the capability uplift strategy for Product Owners across multiple Domains.Embed structured development pathways aligned to progression levels, clarifying what “good” looks like at each stage.Establish enterprise-wide communities of practice, product forums, mentoring structures, and peer learning models.Strengthen core craft capabilitiesincluding:Product vision and roadmapformulation, Outcomes& value realization discipline, Strategic trade-offs & enterprise alignment, Client insight, journey design, and value validation loops; and technologyexpertise.Establish transparent performance standards and consistent evaluation criteria across Domains
Enterprise Pe rformance - Elevate product leadership standards acrossteams.Monitor product maturity trends and recommend systemic improvements to product practices, tooling, and governance.Foster a culture of client obsession, decisiveness, and collaborative leadership across the Product Owner community Build strong partnerships withTeamLeads, Product Owners, Tech Leads, and Domain Leads to ensure coaching translates into tangible business and client outcomes.Promote knowledge sharing and cross-domain collaboration to accelerate enterprise-wide maturity.Act as the enterprise authority on the Product Owner craft, advising senior leaders on product maturity and capability gaps.Shape cross-functional alignment between product, technology, and business leaders to strengthen integrated product delivery.Ensure product leadership behaviors reinforce client-centricity, enterprise risk standards, and long-term strategic positioning
Who y ou a re
You embrace and advocate for change . You continuously evolve your thinking and the way you workin order todeliver your best. You apply thought leadership and complex concepts to contribute to the continuous refinement of strategicobjectives.
You're motivated by collective success. You know that teamwork can transforma good ideainto a great one. You know that an inclusive team that enjoys working together can bring a vision to life.Youpossessexcellent relationship-building skills and can influence stakeholders with varied backgrounds and priorities.
You know that details matter. You notice things that othersdon't. Your critical thinking skills help to inform your decision making. You have strong planning skills, sufficient to develop project/workplansand coordinate delivery of complex initiatives across business and organizational lines. You are proven to lead in a fast-paced, ambiguous environment and can effectively manage multiple activities with varying complexity under tighttime frames.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningfulway.Youdemonstrate well-developed judgment and problem-solving skills to analyze information and formulate responses to complex problems and issues for diverse audiences.
You possess strong communication and interactive skills to convey factual and conceptual information, requiring detailed explanation and interpretation, and communicate effectively at all levels in the organization.
You act like an owner. You thrive whenyou'reempowered to take initiative, go above and beyond, and deliver results. You have experience withlarge changeinitiatives, delivering overarching strategies related to change and communication. You balance an LOB and CIBC-wide perspective with specific partner and stakeholder needs and resource constraints.
Values matter to you. You bring your real self toworkand you live our values – trust,teamworkand accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 24th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Cost Effectiveness Analysis, Customer Experience (CX), Employee Experience, Leadership, Process Changes, Project Delivery, Project Management Oversight, Results-Oriented, Strategic Objectives, Strategic Projects
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.