Job Information
Insight Global Senior Business Systems Analyst (BSA) in Toronto, Ontario
Job Description
The Senior Business Systems Analyst (BSA) will support IT Asset Management (ITAM) governance, controls, and ServiceNow-related initiatives within a newly formed and evolving team. This role is focused on analyzing, tracking, and improving asset lifecycle processes across hardware and software environments, while supporting governance, risk, and compliance efforts.
This individual will operate in a fast-paced, ambiguous environment and must be comfortable making recommendations, identifying gaps, and driving process improvements. The ideal candidate brings strong experience in ITAM, asset lifecycle management, and stakeholder communication, with exposure to ServiceNow being a strong asset.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
-4+ years of experience as a Business Systems Analyst or Business Analyst in IT environments
-Strong experience in IT Asset Management (ITAM) (hardware and/or software asset management)
-Understanding of asset lifecycle management and IT operations environments
-Experience working within governance, risk, and controls frameworks
-Strong analytical and problem-solving skills
-Ability to work in ambiguous / evolving environments
-Strong communication skills with ability to clearly articulate insights and recommendations Experience with ServiceNow (ITAM / HAM / SAM)
Experience in financial services or regulated environments
Exposure to data analysis / reporting tools
Experience working with cross-functional enterprise teams