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Publicis Groupe QA Analyst - Pharma in Toronto, Ontario

Company description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

As a QA Analyst on our team, your responsibilities would involve participating in and understand the creative briefings, creating test cases, ensuring all content is accurate,and be a key member in all projects that flow through our department. You will help ensure that all work meets the expectations of the client ask, and performs as expected, as well as helping interpret client feedback. A strong understanding of front-end development best practices and an eye for creative detail are key. Our main area of focus is the creative and development production of digital display ads, email, and microsites. Pharma experience is highly preferred.

Responsibilities

  • Estimate, prioritize, plan, and coordinate testing activities

  • Create detailed, comprehensive, and well‑structured test plans and test cases

  • Identify, record, document, and track bugs through resolution

  • Assign and manage bug tickets in JIRA

  • Perform thorough regression testing once issues are resolved

  • Develop and apply testing processes for new and existing products to meet client needs

  • Document QA best practices and contribute to other quality assurance activities

  • Work closely with development and creative teams to ensure high‑quality deliverables

  • Coach creative, development, and cross‑functional team members on QA workflows

  • Ensure cross‑client, cross‑platform, and cross‑device compatibility

  • Communicate issues, risks, and sensitive information clearly and tactfully

  • Actively contribute to the corporate knowledge base

  • Support continuous learning and process improvement initiatives

Qualifications

  • Strong knowledge of front‑end development languages and concepts

  • Minimum 3 years of practical QA experience in a web development environment

  • Hands‑on experience using JIRA for bug tracking and reporting

  • Strong analytical and problem‑solving skills

  • Excellent attention to detail with a focus on error‑free delivery

  • Ability to work independently within a structured team environment

  • Strong written and verbal communication skills

  • Ability to work effectively in afast‑paced, high‑pressure environment

  • Understanding of cross‑platform, cross‑device, and cross‑client compatibility Assets / Preferred Qualifications

  • Experience with email testing tools (e.g., Litmus)

  • QA Certification from DoubleClick Academy for Ads

  • Experience with accessibility testing tools and AODA / Accessibility standards

  • Background in Ads or front‑end development

  • University degree or college diploma in a Quality Assurance–related program

Additional information

Transparency matters to us. The salary range for this position is $60,000-$65,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.

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