Job Information
Manulife Product Manager, Digital Enablement & Transformation in Toronto, Ontario
We are seeking a Product Manager, Digital Enablement & Transformation to own and deliver a portfolio of digital products and capabilities that support enterprise digital initiatives. This role sits alongside other Product Managers as a peer , each accountable for distinct but interconnected products within a broader digital ecosystem.
This role is ideal for a self-directed product manager who is comfortable operating across strategy, planning, and execution , translating complex business problems into scalable digital solutions, and managing delivery across multiple products and roadmaps simultaneously .
You will work closely with business, technology, data, and design partners to shape product direction, drive delivery, and ensure adoption, while contributing to the cohesion and consistency of the overall digital enablement strategy.
Position Responsibilities:
Product Strategy & Planning
Partner with leadership and stakeholders to shape product strategy aligned to enterprise digital and transformation priorities
Define and evolve product vision, objectives, and success metrics for assigned products
Own and manage multiple product roadmaps concurrently, balancing neart-erm delivery with longer-term strategic outcomes
Apply structured prioritization frameworks to assess trad-eoffs across products, initiatives, and stakeholder needs
Contribute to cross-product planning to ensure alignment, sequencing, and dependency management across the portfolio
Product Delivery & Execution
Accountable for planning, execution, and end-to-end delivery of assigned digital products and capabilities
Translate strategy into clear epics, user stories, acceptance criteria, and backlog priorities
Actively participate in agile ceremonies including sprint planning, backlog refinement, stand‑ups, and reviews
Collaborate closely with engineering, design, and data teams to support efficient and high-quality delivery
Oversee user acceptance testing and support release readiness and rollout activities
Identify risks, dependencies, and blockers early, and proactively drive resolution
Product Discovery & Problem Definition
Work with stakeholders to understand user personas, journeys, pain points, and unmet needs
Facilitate discovery activities to explore problem spaces and validate solution approaches
Break down ambiguous or complex problems into actionable product increments
Leverage qualitative and quantitative inputs to inform roadmap and backlog decisions
Change Management & Adoption
Support adoption planning and go-to-market activities for new features and capabilities
Partner on training, communications, and onboarding artifacts to support stakeholder readiness
Track adoption and usage metrics to assess product performance and inform iteration
Gather feedback and continuously refine product strategy and execution approach
Stakeholder Alignment
Build and maintain strong relationships with stakeholders across business, technology, and operations
Establish regular touchpoints to ensure transparency and alignment on roadmaps and priorities
Clearly communicate progress, decisions, risks, and trade offs
Navigate competing priorities while keeping delivery focused and outcomes oriented
Required Qualifications:
3–5 years of experience in product management, digital delivery, or related roles
Experience using product and delivery tools (e.g., Jira, Confluence)
Experience delivering digital products, platforms, or transformation initiatives
Experience working with engineering teams and engaging on technical concepts (e.g., APIs, integrations, environments)
Familiarity with digital platforms, enablement products, or enterprise solutions
Demonstrated ability to manage multiple initiatives or products in parallel
Experience working in cross-functional environments with design, engineering, and business partners
Bachelor’s degree required
Product management or agile certifications (CSPO, SAFe, Pragmatic Institute, etc.)
Skills and Capabilities:
Product Strategy & Planning
Strong ability to connect business objectives to product strategy and roadmaps
Experience planning and managing multiple roadmaps across multiple products
Structured thinker who can frame problems, assess options, and recommend clear paths forward
Comfortable operating in ambiguity and helping teams move from problem to plan
Product Execution
Solid grounding in product management fundamentals , including:
Backlog ownership and prioritization
User story and requirement writing
MVP definition and iterative delivery
Experience working in agile delivery environments
Able to balance speed, quality, and scope when making delivery decisions
Organized, proactive, and accountable for outcomes
Collaboration & Communication
Strong stakeholder management and facilitation skills
Able to communicate effectively with both technical and non‑technical audiences
Comfortable influencing without formal authority
Preferred Qualifications
Experience supporting enterprise scale digital enablement or modernization initiatives
Background in financial services, insurance, or other complex organizations
Experience supporting change management and organizational adoption
Familiarity with data-informed product decision-making or AI-enabled capabilities
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
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Referenced Salary Location
Toronto, Ontario
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$92,900.00 CAD - $142,900.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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