Job Information
Brink's Operations Supervisor, Global Services in Toronto, Ontario
About the job
The Brink’s Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewellers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce, and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
We are seeking an accomplished and dynamic Operations Supervisor, Global Services, to join our Brink’s Global Services (BGS) Team. They will play a critical part in leading day-to-day operations.
Administer the Brink’s Global Services transportation management System (BITS) which includes ensuring input of updated and accurate information, reporting, tracing and tracking shipments and providing a variety of costing analysis.
Assist and support the Operations Manager in Supervising and overseeing morning and evening vault operations and day time Airport operations throughout the BGS Network.
Ensure adequate staffing levels are maintained.
Make recommendations for disciplinary action.
Promote safety awareness to the employees on an on-going basis.
Supervise Global Services Airport Operations which includes directing truck employees, communicating with branches from coast to coast and International affiliates. Prepare nightly activity reports and logs.
Ensure Procedures and processes are performed in accordance with the GSR.
Liaise with Canada Customs officers and Customs Brokers on a daily basis to ensure that all shipments and their applicable documents meet Canada Customs rules and regulations.
Communicate with warehouses and crews to facilitate timely releases.
Liaise with other teams and/or exception requests to communicate deviations or status updates.
Ensure receipts for all shipments and all shipment documents are accurate and meet time sensitive delivery deadlines.
Ensure handheld scanning procedures are adhered to.
Qualifications
Action oriented, able to maintain composure under pressure.
Minimum high school education or related experience, preferably in a logistics setting.
Excellent organizational and communication skills.
Sound working knowledge of PC applications.
Able to manage conflicts and make accurate logical decisions.
Able to set targets, establish priorities and meet goals.
Effectively train staff and truck employees as needed.
Knowledge of CBSA and custom brokerage process is a plus.
Able to lift and handle multiple pieces weighing up to 70 lbs or more.
Work effectively alone or in team scenarios.
Must be able to work flex hours as required.
Must have had a YYZ RAIC and DA.
Must have PAL and RPAL.
Build a Career with Purpose at Brink’s
For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.
At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.
No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.
Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.
Développer une carrière motivante chez Brink's
Depuis plus de 165 ans, Brink’s est un leader mondial de confiance en matière de logistique sécurisée et de solutions de gestion des espèces et des objets de valeur. Aujourd'hui, nous continuons à évoluer - propulsés par la technologie, guidés par un objectif et unis par des valeurs. Avec un héritage fondé sur la confiance et un avenir axé sur l'innovation, Brink’s s'associe au succès des clients, permettant aux entreprises du monde entier de fonctionner avec confiance et tranquillité d'esprit.
Chez Brink’s, nous opérons dans plus de 100 pays, à travers les cultures et les langues, mais nous sommes une seule équipe - engagée à protéger ce qui compte le plus. Nos collaborateurs sont au cœur de tout ce que nous faisons. Nous favorisons une culture de collaboration, d'innovation et d'apprentissage continu, où chaque membre de l'équipe est encouragé à grandir, à prendre des responsabilités et à avoir un impact.
Quel que soit le domaine d'activité ou le pays dans lequel vous vous trouvez, Brink’s offre un lieu pour construire une carrière significative. Ici, vous trouverez des opportunités pour développer vos compétences, contribuer à des solutions mondiales et faire partie de quelque chose de plus grand. Nous croyons en faire ce qui est juste, travailler ensemble et viser l'excellence. Si vous cherchez une carrière qui combine objectif et performance, Brink’s est l'endroit pour vous.
Brink’s est fier d'être un employeur offrant l'égalité des chances. Si vous avez besoin d'aménagements raisonnables pendant le processus de recrutement, veuillez en informer votre recruteur - nous sommes là pour vous soutenir à chaque étape.